Don't expect any help from Dropbox on this issue. I've waited for months now at this point. I even emailed the CEO, who wrote me back with a short reply saying he's forwarding it to his team. I got another response back soon after but it was basically a canned "we are looking into it" response. I've since switched to OneDrive, and because I use Office 365 heavily, it is actually a much better solution. I was a huge fan of Dropbox and supported them for many years with a paid subscription. I am canceling my account, but I am actually glad that this issue made me switch, as the experience with Office 365 and OneDrive is so much better. If Dropbox continues to treat customers this way, they will soon be a distant memory. With Google, Amazon, Apple and Microsoft all offering cloud storage, I can't see Dropbox lasting too much longer into the future. Steve Jobs was right when he said Dropbox was a feature and not a product. Too bad it's not even a well-support product people can rely on for work.
... View more
I use Outlook on both my iPhone and iPad. When I go to attach a file from a new email, I can access my Dropbox account, but I do not see all of the folders in my account, nor all of the files. Does anyone know why this is the case? I have the Dropbox app on my devices and that app can see all of my folders and files. The Files application native to iOS can see all of my folders and files. I've added Dropbox to my places in Outlook but can only see some of the folders and files. Thanks in advance for your help.
... View more