...so, let me get this straight: You're charging customer A and customer B for 1 TB of data. Customer A uses 50% and Customer B uses 50%, and they share with each other, bringing both of them to 100% of their limit? Each user only created 50% content, but now you're charging them for 100% each? How is that not fraud? You've promised them 1TB each, but you're now shutting them down at 500G each? ...additionally, you've stated that the reason I can't upload to a folder someone else created is because I 'might be trying to get free storage by creating multiple accounts with different names.' Yet, if I had no dropbox account at all, I could theoretically have multiple people share folders with me and never reach a limit, since there would be no account associated with me. I think if you're going to accuse people of fabricating accounts to 'get free space,' you should really have some proof before doing so and shutting them off. You lost me as a customer years ago; you are now losing a large association with a business level membership because of this nonsense.
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Thanks for your reply. I've shared with the owner of the account and this is as unacceptable solution as I need to upload files to them. So your 'work around' of them sending me a link is useless, as I still cannot upload. They are sufficiently exasperated by Dropbox's disinterest in accommodating both of us, and have advised they will not be renewing their Dropbox account at the end of the cycle. It is obvious that the owner of the account who has shared with me is not me. Completely different state, credit card #, permissions, etc. And by limiting their ability to receive files by trying to punish me for not renewing me account with Dropbox, your organization is in breach of its contract with them. I've recommended they reach out to their legal counsel regarding this matter. Storage is cheap in this era, and there is no reason for Dropbox to hoard it and blackmail users into trying to renew accounts, which is what you're doing. Not a sustainable business model, terrible optics and the creation of ill will amongst users is the result.
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Just where does Dropbox get off denying me access to a folder someone else created and invited me to, simply because I never renewed my subscription with them and they consider that I 'used all my space' on that expired subscription? Do they understand that they are breaching the contract they've made with the other party, who is paying them for an account from which they have the right to share with anyone they chose?
This is exactly the kind of crap that caused me to leave Dropbox years ago. I've informed the creator of the folder about this issue, and recommended that they seek a full refund for breach of contract. It doesn't matter what I have in my old account with Dropbox. I didn't create this current folder I've been invited to share to, so my 'space' is not the issue. I even went ahead and deleted all the old files. Nothing. I have ZERO mbs in my old expired account and am still being denied access.
Enjoy the lawsuits for breach of contract, Dropbox.
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