About Jay

Hi there, are the files visible in your Dropbox folder, or are they not syncing from the Dropbox site?   Could you let me know more about the exact error message you’re getting on your device?   Thanks in advance! ... View more

I understand how you feel, I’ve forwarded this suggestion to our dev team for their consideration as a future change to our desktop app! ... View more

Hi @spenceraday, it depends on where the D:\ is located. Is it an external or internal drive? If external, it is (more-or-less) permanently connected to your machine?   When a computer fails though, there’s always a chance that connected drives, internal or external, are affected, so just being on an external drive doesn’t guarantee the data’s safety.   In the unlikely case that your files were deleted, you have 30 days to recover your files online , or 120 days if on Dropbox Professional and Business.   Hope this info helps! ... View more

Could you check that there are no symlinks on the account? You can do this by checking out step 7 in this article . These tend to slow the performance and syncing overall, leading to situations like this.   Aside from that, try the other steps in that article to see if there are other possibilities causing the app to not work as it should. ... View more

There isn’t a way to get a list of files that are Smart or selectively synced.    For the latter however, we’d recommend a screenshot of the selective sync preferences window so you know which folders to exclude on the new machine.   Regarding the move itself, you can check out these instructions on moving to a new computer , which are very similar to what you've already mentioned. ... View more

Works fine on my 2012 and 2016 servers. I have been using "Always-up" by coretechnologies for a number of years to run our Dropbox as a service. ... View more