Sorry to hear about this @jwmsales.
Have you tried re-installing our app to see if this helps?
If you do and the issue persists, please forward me a screenshot of the exact status of the desktop app on the affected computer so I can have a further look into this.
You can always look at the Dropbox icon in your taskbar (Windows) or menu bar (Mac) and see if it is done syncing. When Dropbox is fully synced then you should see a tick followed by the words “Up to date” on the menu.
If you do not see this then can you please let me know what the message being displayed reads?
... View more