I had initially decided not to post anything more in this thread as I'm 100% done with Dropbox on all my devices (10 or soo...) and moved on to Google Drive instead, but I can't help but react to this one:
So, what you are saying is that of ALL of the problems people have reported in this thread (which all are EQUAL), your development team haven't enough data?? Over a year has passed since this error was reported and you are still asking for the same information, which will be answered in the same way by all of the users answering them... should I continue with my flaming? Hell yeah...!
Its ridiculous that you haven't solved it yet in addition to that the team working with replying to forum threads, is not able to send an email/raise a bug ticket/jira ticket/whatever you use to communicate this problem to the development team.
If it were an issue that is rare and maybe never heard of, this would make sense.
But when a majority, if not all, Android users are reporting the same problem.... its a no brainer to still ask everyone to send an email!!
Like I said earlier, I'm done with you. For ever! Period!
And so far, I've also "converted" 8 of my friends to use Google Drive instead. If I have done that, I'm pretty sure others have too.
And your development team should also have noticed this error by now, just by looking at the upload data traffic having decreased from the whole Android market.
I almost feel like sharing the code I use on my Android apps to make a service run continuosly in the background, but I won't.
And if I do so, it'll be an image. So that you have to actually type the code instead of copy-pasting it and thus not learn what the code actually does. But come to think of... no I won't share it!
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I dunno enough of previous attempts to kill competitors, but I find it strange that, in one year, they aren't able to solve it the same way Facebook, Twitter and thousands of other independent developers have. Creating a background service that either constantly listens for any change to folder content or does this in intervals isn't rocket science.. But hey... Now that we know they hire monkeys instead of developers to do the job and bananas might be out of stock.. Oh well.. You see the results of it
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Recently I cancelled my subscription due to Dropbox not having solved a very simple sync issue that has been going on for about a year.
ONE YEAR..! Taking a year or more in solving a simple problem should not be possible.
The problem is clearly discussed here:
So thats why I choose to transfer almost 120 GB of photos to Google Drive instead.
Google Drive just work as it should, the Google Photos app syncs all my pictures without any issue in the background and due to the black voodoo magic from Google, it is also possible to search for content/photos by just writing a simple word, e.g: "Ford Mustang". And it will find all of my photos where a Ford Mustang is present. Or out cat, children, my blonde wife and even all of my garage tools!
Soo, I don't mind paying a couple of more dollars to Google for a service that does what it promises...to function in the background
After moving my files from Dropbox I received an email from Dropbox telling me how to get the files back if I wanted it. Well.... do you honestly think THAT is going to happen!!?? After all those back and forth emails, the long forum thread or when I had a mobile-crash and miraculously managed to save all of my files while at the same time discovering that the latest 500 MB of pictures was not backed up at all etc...!??
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I'm actually fed up of this bull**bleep**...!
A couple of minutes ago I upgraded my Google Drive account to the same I have at Dropbox.
Yes, it cost a little more per year (10$ or soo), but I can live with that..! BUT, there is a big big but here....(actually several ones, mine not included...!) as to why I choose to just leave Dropbox after all this mess, even way before my subscription period end..:
1. Google Photos actually work as it should IN THE BACKGROUND.
2. You can practically search for whatever content you want. Just type e.g Cat and it will find, not only all of your files where Cat is somewhere in the text, but it will also find pictures with cat(s) in them (or kids/children/Ford/BMW/Audi etc (yes, the car brands...!) if thats what you want to find.
3. Its Google technology. Built by real developers, for both Android and other systems as well. With Google's own black voodoo magic stuff.
I could cough up several more reasons, but I have been messing around with this issue over a year now and I'm so fed up, that I don't even know how to stop being mad...!
Ass**bleep**ing Dropbox developers! If you can't fix it, admit defeat and seek help in other communities.
A lot of people have reported this problem, all have been given simple answers that I'm positive you just fetched from a reply database with prewritten solutions.
I'm a developer myself and come on... it should not, cannot and mustn't take THAT long to fix such an issue.
If the problem isn't fixable... well... there is nothing such as unfixable problems.
In such cases you create workaround solutions untill a permanent fix is found.
You could easily have created a service that every X minutes checks for new files/photos. But you didn't. Because you're too **bleep**ing lazy!
Guess what? Several apps on Google Play have this feature. My app that traces a phone and automatically uploads its location included.
Since Gingerbread (Android 2.3).
But I guess your developers are too novice to remember the old and initial Android days?
No, I'm glad I'm leaving this **bleep**. Permanent. Not ever coming back. Even if told by employer to use Dropbox, I will refuse.
I'm actually glad I'm in a position at work where I can decide which cloud service to use. Guess what (but you problaby already guessed it..):
It won't be yours!
PS: All my files are currently being transfered.
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So, now that I've been testing my previous so called "solution", I have to admit that calling in Mr McMahon and having him yell "YOU'RE FIRED!!!" does sound like a good solution. The solution I mentioned works until: * the battery percentage goes beyond the limit on the settings menu (charging does not fix the problem...!) OR * The app is somehow put in a magical hibernation (which it refuses to wake up from without restarting the phone and taking a new picture) by the system if it does not upload any pictures / videos / files for an uncertain amount of time. Which one of these comes first is 50/50... (hurray!) The problem for me is that Googles own Photos app does not have any problems at all. Further on, my own app (an app that continously tracks the phone and uploads its location to a server) is also working as a service in the background without having such issues. So, come on Dropbox... This sure can't be rocket science. Either you make it work, or get some help from people who knows (contact Google, they might be able to help you out. Hey, even Facebook and Twitter have figured this one out a long time ago...!) My subscription ends in the beginning of 2018. If no fix is applied by then, then goodbye Dropbox and hello Google..! Cristhian
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I actually have an update on this issue: The last email I got from support had some information I haven't received before. After removing the Dropbox app from the battery optimization list (the list that automatically closes a given app when the phone enters sleep mode), FORCE CLOSE the app and restart it. Since restarting it doesn't always fix this, just restart the phone after force closing the app and entering it. In my case, the phone now gave been uploading files (photos) I've taken during my current vacation. Only issue, which I've yet to explore at home in Norway due to being in Spain right now, is that it doesn't want to upload all the time on data plan if the speed is too slow. Uploading over wifi doesn't seem to have this problem. Can anybody confirm my experience?? Phone: Huawei P9
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The fact that you haven't fixed this in the 7-8 months Nougat have been on the market for a majority of the phones, is simply not acceptable. I too have an app on the market that automatically upload its location to my servers every X amount of minutes, choosen by the user. By REST calls. And it works like a charm. I even tried with an app that I haven't pushed to the market yet that automatically uploads the photos it can take to my servers. With the same REST call commands. And it works. I've had numerous emails back and forth with your support and never got an answer as to when this issue will be fixed. Again, this is not acceptable! Do you have any updates on this issue? Which in fact is a major feature blocker. Cristhian
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