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09-26-2017
PenguinRivo
Level 6
since
08-18-2017
3497
Members helped
2
Accepted answers
8
Comments posted
11
Kudos received
- Dropbox Community
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- About PenguinRivo
About PenguinRivo
08-19-2017
09:24 AM
4 Likes
Hello Juan Jose! :D Sorry for jumping in with such questions, but do you happen to use a Spanish layout for your keyboard? As far as I know in many spanish keyborad the combination for the @ symbol is CTRL+ALT+2 or ALTRGR+2 Now, if we look closely, this combination is as well the shortcut for changing the style of a line in Dropbox Paper. If this is the case, there are some workaround that may apply, like changing the combination, using an international keyboard layout or a english layout, where the @ is simply **bleep**+2 But it is good that you are reporting the problem to Dropbox. Let me know if this helps! Rivo, your friendly dropboxing penguin
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08-19-2017
09:08 AM
3 Likes
Look who uses Dropbox: I am sure they get a good price too... https://www.dropbox.com/business/customers/earth-hour-case-study
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08-19-2017
09:01 AM
2 Likes
Hello Alexandar!!!
Random guess, try to update Google Play Services and Google Music:
https://play.google.com/store/apps/details?id=com.google.android.gms&hl=en
https://play.google.com/store/apps/details?id=com.google.android.music&hl=en
Weirdly, I dunno if external google links are allowed :D
In case my post gets modified, just open your Google Play app and search for the 2 apps by name. Then click on UPDATE if the option is available.
Rivo, your friendly dropboxing penguin
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08-19-2017
08:53 AM
Hello!
It might seems simple, but to relink Dropbox, you just need to login again in application! :D
Mark is giving you the instructions as well on how to reinstall the App if you dont have it anymore.
But it might be still on your Device.
On a Mac check if you have the icon top-right, otherwise click on top on GO > Applications and search there.
On a Windows, click on start and type Dropbox, the App should appear
On the mobile, just find the icon!
More details would be great if you need more help!
Rivo, your friendly dropboxing penguin
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08-18-2017
06:22 AM
1 Like
Hello Mari! :D While Dropbox is investigating this issue, try to zoom out your Chrome by pressing CTRL and the minus symbol. Sometimes when we are looking too close, we lose the important parts. You friendly Dropboxing penguin, Rivo
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08-18-2017
05:57 AM
1 Like
Hello AA (sounds like a battery type), Keep in mind that deleting a shared folder, will not actually delete it from your Dropbox or the recipient. It just going to be "hidden" in your account. What I suggest you is to go in the following page: www.dropbox.com/share And revision all the shared folder you can see. The gray colored ones will be the "hidden" folders that you can always mount back in your Dropbox (you have the space). The blue ones are the active folders. You can then click on the elipses button and decide which action to take, you can direcly unshare the inactive one. Regarding the active blue folders, click on share, folder setting and unshare. When you unshare the folder, you will have the option to let the rest of the recipient keep the files or not. Beware! If you let them keep the files, there's no coming back! If the situation is different, feel free to share more details Hope this helps, Your friendly dropboxer PenguinRivo
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Level6
Top Liked
| 4 likes in Dropbox Paper posted 08-19-2017
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| 3 likes in Business Admins support posted 08-19-2017
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| 2 likes in Mobile posted 08-19-2017
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| 1 likes in Manage account posted 08-18-2017
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| 1 likes in Sharing and collaboration posted 08-18-2017
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