Hi, in light of recently announced upcoming changes to Dropbox Plus plan (so called "upgrade" to 2TB and €20+ price increase), I would like some clarifications about shared link controls on the Plus plan. Currently, shared link controls is not part of the feature list of a newly created/upgraded Plus plan . However, Plus plans created before the November 2017 plan scheme & features changes (when Dropbox personal plans were split between Plus and Professional) used to have shared link controls included in their features, and this feature was granted to be carried over even after the new feature list scheme took over, as long as the account upgrade was payed for without breaks in payments. This policy was discussed even here in the community, see for reference this community thread Indeed, as a long-time Plus plan subscriber, I was able to use this very useful feature (now common even in basic/free tiers competing cloud storage services...) under my Plus plan in the past two years. Newly announced June 2019 changes to the Plus plan include some feature upgrades (2TB, etc.) and a (+20 price hike. However, if I understand it correctly, shared link controls feature is still reserved for (new?) Professional plans. My question is, provided that I continue to renew my Plus subscription without interruption even at the new, more expensive, rate, will my account maintain shared link controls as it currently does? Will you maintain this policy of dragging existing features for your long-time subscribers? Thanks in advance for the clarifications.
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Thanks Mark, this info is very much appreciated, and partially reassuring. I could not spot it into the documentation/FAQ/newsletters, nor did I receive any official communication about this new policy.
Dropbox is still arguably the best service of the bunch in doing its job... However it's not 2013 anymore, competition has really caught up a lot, especially in the last year of so. I know competition is very tough becuase many of The Others are orders of magnitude bigger in terms of financial resources... But increasing price will only give you short-term benefits.
I would be happy to keep Dropbox, but in order to do so Dropbox has to listen to its users and keep the service competitive even price-wise.
Hopefully the removal of existing features of the Plus tier will be indeed avoided. I am not willing to subscribe to Professional tier to get what I was used to have as a Plus user.
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So I just noticed this change. I am a DB Plus user on my working account. Removing shared links controls from Plus Users would be a very BAD change. If you want to create an higher price tier account, that's fine by me: simply add new features to Professional and do not remove features from your existing customers. If you think you are luring me on subscribing to Professional you should rethink about it, you are actually doing the opposite. Anyway, all in all this would just make everything even easier to decide: 2 big mistakes in 2017 from Dropbox and I probably don't need a third one to make up my mind. 2017 events: a) Dropbox removes green checkmark from my traybar; b) Dropbox removes shared links controls from Plus Users; c) Onedrive improves controls available for sharing and managing links and service in general, even to free users. 2018 outcome: a) I won't renew Dropbox Plus subscrition. b) I will switch to MS One Drive with an Office 365 subscription. Is there anyone that would kindly care to explain what are the plans with shared links advanced controls (password, expiration date) with folders and files for DropBox Plus users? Thank you, that would be very much appreciated!
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Like many others have reported, this is the first time I have to check Dropbox Community forums for an issue. I have been using Dropbox for more than five years, and green checkmark on Dropbox tray icon has always been there. It was visually easy and intuitive, making it fast and accurate to determine if Dropbox was up-to-date and working. Actually, it was so good visually that I unconsciously checked it to verify internet connection instead of the real system icon. Moreover, of all possible design changes you could have made to it, the green checked icon was replaced with the exact same icon that has been signalling offline-mode for so many years. I fail to understand how this was not considered when you designed and pushed the update... Please, reconsider the choice of removing the green checkmark from Dropbox status icon. As it is, the new status icon design is a downright downgrade to your service. Thank you.
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