About Elixir

The only thing you can do is contact Support directly. If the account was deleted, it's likely that you won't be able to get any of the data back, but only Support will know what's possible, or possibly what happened. You need to open a ticket. https://www.dropbox.com/support ... View more

I think Dropbox checks for unique device MAC address. In that case, just reformatting computer won't change MAC address, and therefore, won't count as a successful referral (if Dropbox was previously linked with the same device).  ... View more

Hi @Al V., @Al V. wrote: ... If two separate OS's would be counted as two devices, then why am I able to dual boot macOS Mojave and Sierra without issue? Two or more separate OSes aren't any problem, the problem is connections count. That limitation was set recently and don't affect already existing. @Al V. wrote: @ Здравко, I'll see if I can find the connection list after booting into High Sierra and attempt to destroy  any older ones I find. Virtual installs are not worth the trouble, just to solve this one issue. I'm a very light Dropbox user. No, no, no... Don't remove already existing connections! This is definitely not a solution, just opposite. One removed, already existing connection, will fall in the restriction! That's why don't do this. Just try reusing it. ... View more

Hello @jj37, Can you please open the Dropbox app in iOS and try to restore the purchase?  Go the Account tab, then click the gear icon on the top left. Then scroll down to the bottom, and click Restore Purchases.  ... View more

That also didn't work. ... View more

Thanks for your reply. I’ll try this afternoon and let you know what happens. I’m in New Jersey on EST. Mark ... View more