Sorry for the late response @Racosta6 - are you still having issues with this?
If you do, could you clarify if you're trying to cancel a subscription or completely delete your Dropbox account?
If, as you mentioned, you don't remember your password, or you need to reset it, you can visit our website here: https://www.dropbox.com/forgot
You'll need to enter the email address associated with your Dropbox account and you'll then receive an email from firstname.lastname@example.org with the steps to reset your password.
If you don't receive an email after a reasonable amount of time, please check your spam folder to ensure that email@example.com is not blocked. You can also add firstname.lastname@example.org to your address book and request another password reset email.
For more information on cancelling, please take a look below:
If you'd like to delete your account, please go to the following website:
Just note that once you've canceled your account, there is no way for you or us to recover that account. Please make sure any files you want to keep from Dropbox are saved to your computer before you cancel and delete your account.
I hope this helps and please keep me posted!
PS: I removed your email address from your post for security reasons. If you need account specific assistance, you can contact our Support team through the following link:
... View more