About bkirschenmann

Yeah our team pays $1800 a year for busienss dropbox. we always worked locally on external hardrives as we have 800Gb of data and we all work on laptop with less space. we just used selective sync and everything was local and it was great. Someone had the idea of doing smart sync and only having what you are workign on local and everyting else online only so we could ditch th eexternals. Sounded great but as a designer I hit spacebar to activate previews quicklook feature a gazillion times a day. the moment we swapped to smart sync two things broke: 1: you coudl no longer unmount or eject the external hardrive. it would freeze finder into a catastofic failer EVERYTIME you tired. thats a huge probloem of course. I know dropbox doesnt want you working on externals but its the only option. without smart sync.  2: the mement we turned on smart sync. Like veryone else in this thread. the quick look function of prievew stopped working when viewing files within your dropbox folder. it worked anywhwere else on the hardrive, but if you would be in th edropbox folder then it would glitch out and stop showing the icon thumbnail, and the larger preview. This happens whether the file is online only or Local... it doesnt matter. symart sync and preview DONT get along at all. the horrible thing is... after it glithces the problem persists. it basicly stalls out the cache for priview or something. you cna close dropbox and then right on yoru desctip all filetypes loose there thumnail in the file icon itself as well as the ability to preview the content. The only fixes are restarting preview in a way that replaces the cache directory. Either computer restart, force quiting finder itself, or as mentioned previously manually deleting the cache databasee. then everyting goes back to normal as long as you are on yoru computer ANYWHERE other then the dropbox folder. as soon as you go in you have moments of brilliance fallowed by thumbnail loss entirely once again. the time it takes to crash varies from a few second to a few miutes. but it ALWAYS happens. This has to be fixed... my biggest gripe is that it isnt of course.. when you are dealing with 100ks of thousands of files you have to be able to preview what they content is of course. what is this 1990? Fix yoru [profanity removed by moderation] and quit blaming apple OS. you made smart sync. fix it. DONT TELL ME "you can't preview the online only files, becuase they are just a shadow placeholder, with folder structure and file name, nothing more." this ISNT TRUE, as after you restart finder and get preview working again for a moment... online only files can be previewed. they get a file thumbmnail icon and you can see it larger and quicklook the file. So dont feed us a line of tech [profanity removed by moderation]  that there isnt an embedded thumbnail in the shadow file. if ther wasnt you woudl never get a preview. but we do... Smart sync is GARBAGE in the modern era if you cant view the files it is managing without fully opening them or going online to dropbox.com... NOBODY goes to yoru web interface when you can work locally in your computers OS. nobody. ... View more

and when I would eject in the past. the desktop app was still running for sure. You would get a popup that basically says. were did I go. resync - or disregaurd.  i pick disregaurd and then when I plug back in the drive it jsut auto reconnects to it and just syncs any new things that have happend while it was off. it worked great ... View more

My exteranl is set up for Mac properly. And I first tried turning off the finder intergration and that didnt help. I then did the disabling of the Dropbox system extension on my account only not the whole team. that is were I am now. When I disabled the extention. it actually signed me out of dropbox entirely and when I whent to sign back in. instead of seeing my stuyff It forced me to rebuild the database. it didnt know were the content was, and when I selected the same location were the files live, it jsut started syncing all 700Gb.  ps. this as always been a problem for me with dropbox. probably user error. But if Drobox ever looses a handle on were it is... you cant just do a quick resync of data. it seams to redownload and rebuilt the data base.. if you have a huge database that is a horible sceneario. Why can't it jsut look 1:1 to the directory that you have on the cloud and the directory I have locally and remathc them and sync any new files... this would be normal right. there is no way that is what is happening as it will atake 2 days for it to "sync" the 700 Gb. that is write speed. not verify differences speed ... View more