Hey there (@gmyles), thanks a lot for the detailed explanation & posting us on the Dropbox Community on the matter!
Now, as you’ve mentioned that you’ve already tried to “Sign in as” this user in order to determine what’s happening (but haven’t been able to locate the share on your end) , I’m wondering if you’ve also checked on the Activity tab for some hints.
Please let me know of what you’re seeing there & I’ll make sure to check back with you a bit more closely. Thanks again!
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