Hi @Sylvia4, shared folders are a collaboration between users, where they can edit content in that folder, which is why they take up space for all members.
If you’d like to have access to a folder that you don’t need to edit and to not take up space in your account, please request from the other user to send you the folder as a shared link.
You can find more info about shared folders here and shared links here .
If you have any other questions, please don’t hesitate to contact our Support team for a more in-depth investigation. Thanks!
... View more