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Re: Error 500 when trying to open Dropbox Paper - June 2018

Error 500 when trying to open Dropbox Paper - June 2018

inciteimages
Explorer | Level 3
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Anyone get an answer on this... I'm having same issues. About to give up

30 Replies 30

Walter
Dropbox Staff
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Hey there @JMS2018 - thanks for your report.

 

Can you please let me know if this persists across several browsers? Have you tried an incognito (for Chrome) or private browsing (for Safari and Mozilla Firefox)?  Also, have you tried to access Paper on another WiFi or over cellular data (if possible)? 

 

Thanks in advance for your patience gathering all this information for me. 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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