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[JLNFBDO]

Have tried to upgrade from the free version to Dropbox plus and keep getting the error message above.  Have tried four devices, three browsers and two credi cards - same message.

Anyone have any ideas?

Dave

[y2kristy]

Hello..the same has happened to me. My membership was canceled since november/december, and I haven't been able to pay since then. I do have funds, and just paid something through amazon, and everything worked fine. But not with you guys. Tried trhough chrome and safari. Have done everything, but has not worked. Hope you can help me, thanks. 

[Walter]

Sorry to hear that @y2kristy - may I reach out via email to your Dropbox associated address to work on this together? 

[y2kristy]

Yes please!

[Walter]

I just sent did Kristy - thanks for the swift confirmation. 

Take a look at my message (ticket with ID: 8921767) and we'll take it from there.

Thanks!