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Re: Gear icon

Where is the gear icon on my Dropbox desktop app?

Lynda C.3
New member | Level 1
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Anyone know where to find the gear icon on Dropbox?

62 Replies 62

ChristineL
Helpful | Level 5
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Try going to "Account". The gear is top left

semblancere
New member | Level 2
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This worked for me, thank you!!

glitalien
New member | Level 2
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I can't see the gear icon when I open the dropbox app on my desktop to be able to selectively sync. How can I find it? I only see my files

glitalien
New member | Level 2
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When I open my app, I only see my files, no icons or menus with preferences! help

Daphne
Dropbox Staff
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Hey there @glitalien,
 
So you should see a small Dropbox icon in your menu bar/system tray near the time display on your screen. If you click on this icon you will see the small window where the gear icon will be in the top left.
 
It sounds as though you may be clicking the shortcut which directs you to you Dropbox folder which is why you only see your files. If you do not see the Dropbox icon in your menu bar/system tray, then you can launch the app by:
 
Windows: Press the Start key, search for “Dropbox desktop application”
Mac: From the Applications menu, choose “Dropbox desktop application”
 
Let me know how it goes - Thanks!

Daphne
Community Moderator @ Dropbox
dropbox.com/support


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SummerSpencer
New member | Level 2
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2019 update - to get to preferences, for me it was selective sync, things have changed. Now,

1) You need to click on the 'hidden icons' arrow at the bottom, like the screen shot

2)Click on the dropbox icon once and this opens a new pop-up window 

3) In that pop-up window, you have to click on your account profile (three vertical dots) in the upper right corner

4)Click on preferences

5) Click on "Sync"

6) Click on "Selective Sync"

I am tied into my school's shared Dropbox. But within a week, I was getting notices from Dropbox that I needed to pay for upgraded space. This is because every single grade level was syncing to my personal account, when I was only concerned with one. My guess, as a cynic, would be that this feature is well hidden so people get frustrated enough to purchase the upgraded storage from Dropbox. It should be accessible when I log into my DB account. Not burried through a hidden icon, 5 levels deep.

 

gr5959
New member | Level 2
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That did not help me. The gear box is still not visible. I would like to add a screenshot but  screenshots only land in Windows 10 clipboard and are rejected because of lack of space. GR

Spring-Sun
Explorer | Level 3
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that still didn't help me

Screen Shot 2020-02-29 at 9.39.29 AM.png

Spring-Sun
Explorer | Level 3
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I am using MacBook Pro 10.15.3

Screen Shot 2020-02-29 at 9.43.10 AM.png

please help me find it.

Thx

ChristineL
Helpful | Level 5
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Hi Lynda

The gear icon doesn't seem to be where it was. In stead try clicking on the Dropbox icon on the very bottom right of your screen, then click on the downward arrow to the right of your photo, You can then pause syncing etc.

Hope this helps

Christine

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