Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
If I search in the forum or on google for "how to resend a dropbox invitation to a shared folder" I find an answer for business accounts, but I just have a normal individual pro account. I shared a folder with about 10 people months ago. 4 joined, and 6 didn't. How do I resend the invite to the 6 people so that I am sure they have a recent invite in their email inbox?
"there's no reason to re-invite someone that's already a member."
That's where you're very wrong. I put extensive instructions in the message and they say they never received an invite. Now, how do I go back to the message to retrieve the instructions - I can't - a complete waste of my time....useless and unbelievably bad UX.
How does one "make a link and send by email"? When I shared folder with myself I see link to open Dropbox files, but when I copy and paste link into an email to person to share with, it is not active. So when the address/link is pasted into browser it takes me to Dropbox websites, but not the folder I want to share.
Any ideas??
Thanks.
I presume you could just copy the URL of the folder and send it to yourself or anyone else who has already been given permission to that folder.
What if the invitee inadvertantly deletes the original invitation?
@Rich wrote:That's why there's the Sharing page, so you can see and access everything that has been shared with you.
Also, inviatations don't work like they did previously. Before, when you invited someone to a shared folder, they had to accept the invitation before they were a member. Now, as soon as you invite someone they have access. They can add and remove the folder from their Dropbox at will, without ever changing their membership status within the share. Because of this, there's no reason to re-invite someone that's already a member. They already have access. Only when they leave the share, removing their access completely, would you be able to re-invite someone.
Hey all,
Thanks for posting about shared folder invites, it'll be a pleasure to follow-up on this query!
Based on a couple of tests I ran, I could see that someone could infinitely re-invite members to a shared folder (even though the user may have already added the folder on his/ her account). The recipient will receive equivalent invites on their email inbox, though only one notification on their Dropbox account online.
If you need further details, just let me know here.
Hope you have a great week ahead!
Jane
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so please give it a Like below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
Still stuck? Ask me a question! (Questions asked in the community will likely receive an answer within 4 hours!)
jesget444 : you are right. This is a living problem.
Hey there (@Niels C.), thanks for the nudge! As this discussion is rather outdated (& just in order to determine the best course of action for you moving forward), could you explain what seems to be troubling you in a bit more detail, in order to ensure that I’m following-up on the right thing? Thanks again & I’ll be awaiting to hearing back from you!
Jane
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so please give it a Like below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
Still stuck? Ask me a question! (Questions asked in the community will likely receive an answer within 4 hours!)
Jane, thank you for looking into this. I shared a folder with my sister who is not yet a Dropbox user. She did not receive the original invite (maybe it went to junk - maybe it was inadvertently deleted.)
I want to be able to resend the invite now that she is looking for it. We can't find any way to do this in Pro accounts. Does it exist?
Ann
Jane
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so please give it a Like below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
Still stuck? Ask me a question! (Questions asked in the community will likely receive an answer within 4 hours!)
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!