New to Dropbox.Don't understand how licensing works.Business trial has ended and will not sync now.

[bengibbs75]

Hello,

So my question is what do I need to do if I am on a team of real estate agents and only need acess to 2 folders in drop box? I have those permissions and can access them.  the problem is I originally signed up for buiness trail versoin and that ended and now so my folders and files will not sync. I am using MacOS Sierra

Thank you

[bengibbs75]

Hi Jane,

So actually it seems like I am not having a syncing problem now. I am now using a basic version of Dropbox and now it says I don't have enough space and need to either upgrade or refer friends to get more space. I have attached a screen shot for reference. The little x at the top of the app what I am most concerned about. does that mean that there is some action that needs to be taken? Otherwise, everything seems to be working. I can get to all the folders that my team leader has shared with me. 

[Jane]

Thanks a lot for the screenshot of what this looks like on your end Ben (@bengibbs75); let me elaborate a bit on my previous message!

So actually it seems like I am not having a syncing problem now.

The little x at the top of the app what I am most concerned about. does that mean that there is some action that needs to be taken?

The “x” icon indicates that your Mac isn’t currently syncing to our website, therefore your local files aren’t updating online & vice-versa. That said, kindly note that you should be able to access all your content on your account on our website :spider_web:️. 

At this point Ben, you could resume syncing following these suggestions:

• Increase your storage quota using referrals bonuses or other promotions
• Leave any shared folders that put you over quota
• Remove files from your Dropbox

Please let me know if you have any follow-up questions!