Settings and Preferences
The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.
Hi,
Since yesterday I could not log in using Google Chrome, however I can access it using Internet Explorer from the same desktop. Its look like the "Sign In" buttom is disabled in Google Chrome but not in Internet Explorer.
What can I do?
JavierMatos
Hi,
now login in Chrome from https://www.dropbox.com/de is possible, but there are errors, timeouts and warnings in chrome dev console:
>>>>>>>>> Just https://www.dropbox.com/de in Chrome and click on anmelden (login) gtm.js?id=GTM-K8WT2R:2094 GET https://static.ads-twitter.com/uwt.js net::ERR_BLOCKED_BY_CLIENT Ma @ gtm.js?id=GTM-K8WT2R:2094 H @ gtm.js?id=GTM-K8WT2R:2185 (anonymous) @ gtm.js?id=GTM-K8WT2R:2238 (anonymous) @ gtm.js?id=GTM-K8WT2R:2238 $b @ gtm.js?id=GTM-K8WT2R:2110 e @ gtm.js?id=GTM-K8WT2R:2145 (anonymous) @ gtm.js?id=GTM-K8WT2R:2090 (anonymous) @ gtm.js?id=GTM-K8WT2R:2147 (anonymous) @ gtm.js?id=GTM-K8WT2R:2146 se @ gtm.js?id=GTM-K8WT2R:2147 ue @ gtm.js?id=GTM-K8WT2R:2149 jf @ gtm.js?id=GTM-K8WT2R:2155 kf @ gtm.js?id=GTM-K8WT2R:2154 lf @ gtm.js?id=GTM-K8WT2R:2157 mf @ gtm.js?id=GTM-K8WT2R:2158 setTimeout (async) A @ gtm.js?id=GTM-K8WT2R:2095 nf @ gtm.js?id=GTM-K8WT2R:2159 Jj.Pf @ gtm.js?id=GTM-K8WT2R:2254 (anonymous) @ gtm.js?id=GTM-K8WT2R:2256 (anonymous) @ gtm.js?id=GTM-K8WT2R:2258 conversion.js:49 Failed to execute 'write' on 'Document': It isn't possible to write into a document from an asynchronously-loaded external script unless it is explicitly opened. (anonymous) @ conversion.js:49 (anonymous) @ conversion.js:49 (anonymous) @ conversion.js:49 ?referrer=:1 Refused to execute script from ' https://sp.analytics.yahoo.com/sp.pl?a=10000&jsonp=YAHOO.ywa.I13N.handleJSONResponse&d=Wed%2C%2026%20Jun%202019%2008%3A15%3A25%20GMT&n=-2d&b=Dropbox&.yp=10030786&f=https%3A%2F%2Fmarketing.dropbox.com%2F%3Freferrer%3D&enc=windows-1252&isIframe=1' because its MIME type ('') is not executable, and strict MIME type checking is enabled. ?referrer=:1 Refused to execute script from ' https://sp.analytics.yahoo.com/sp.pl?a=1000543649509&jsonp=YAHOO.ywa.I13N.handleJSONResponse&d=Wed%2C%2026%20Jun%202019%2008%3A15%3A25%20GMT&n=-2d&b=Dropbox&.yp=25979&f=https%3A%2F%2Fmarketing.dropbox.com%2F%3Freferrer%3D&enc=windows-1252&isIframe=1' because its MIME type ('') is not executable, and strict MIME type checking is enabled. utag.45.js?utv=ut4.46.201905171811:4 ******** CALL TO TEALIUM ******** >>>>>>>>> input credentials and anmelden (login) Warning: StoreListener(Unknown): isMounted is deprecated. Instead, make sure to clean up subscriptions and pending requests in componentWillUnmount to prevent memory leaks. e @ VM2050 pkg-react-libs.min-vfl1e5UNk.js:1 o @ VM2050 pkg-react-libs.min-vfl1e5UNk.js:1 isMounted @ VM2050 pkg-react-libs.min-vfl1e5UNk.js:1 _handleStoreChanged @ VM2112 pkg-sharing-core.min-vflZU40I8.js:2 (anonymous) @ VM2056 pkg-modules-unneeded-for-home.min-vflu9sL78.js:1 o.Dispatcher.dispatch_end @ VM2056 pkg-modules-unneeded-for-home.min-vflu9sL78.js:1 t.dispatch @ VM2055 pkg-core.min-vflWnCjOj.js:2 f @ VM2053 pkg-login-pages-externals.min-vfl-hVnJ5.js:1 t.openFuncaptchaModal @ VM2053 pkg-login-pages-externals.min-vfl-hVnJ5.js:1 (anonymous) @ VM2054 pkg-captcha.min-vflBBU05z.js:1 (anonymous) @ VM2037 alameda_bundle-vflyB-88Y.js:1 P @ VM2037 alameda_bundle-vflyB-88Y.js:1 F @ VM2037 alameda_bundle-vflyB-88Y.js:1 h @ VM2037 alameda_bundle-vflyB-88Y.js:1 characterData (async) g @ VM2037 alameda_bundle-vflyB-88Y.js:1 u @ VM2037 alameda_bundle-vflyB-88Y.js:1 U @ VM2037 alameda_bundle-vflyB-88Y.js:1 (anonymous) @ VM2037 alameda_bundle-vflyB-88Y.js:1 error @ VM2069 api.min-vfl4PBFIc.js:1 e.error @ VM2055 pkg-core.min-vflWnCjOj.js:1 e.error @ VM2055 pkg-core.min-vflWnCjOj.js:1 t.error @ VM2055 pkg-core.min-vflWnCjOj.js:1 e.error @ VM2055 pkg-core.min-vflWnCjOj.js:1 e.error @ VM2055 pkg-core.min-vflWnCjOj.js:1 e.error @ VM2055 pkg-core.min-vflWnCjOj.js:1 e.error @ VM2055 pkg-core.min-vflWnCjOj.js:1 e.error @ VM2055 pkg-core.min-vflWnCjOj.js:1 e.error @ VM2055 pkg-core.min-vflWnCjOj.js:1 e.error @ VM2055 pkg-core.min-vflWnCjOj.js:1 t.error @ VM2055 pkg-core.min-vflWnCjOj.js:1 t.success @ VM2055 pkg-core.min-vflWnCjOj.js:1 e.success @ VM2055 pkg-core.min-vflWnCjOj.js:1 e.success @ VM2055 pkg-core.min-vflWnCjOj.js:1 success @ VM2055 pkg-core.min-vflWnCjOj.js:1 c @ VM2046 jquery_bundle.min-vflnJvurG.js:2 fireWith @ VM2046 jquery_bundle.min-vflnJvurG.js:2 n @ VM2046 jquery_bundle.min-vflnJvurG.js:3 t @ VM2046 jquery_bundle.min-vflnJvurG.js:3 XMLHttpRequest.send (async) (anonymous) @ VM1986:1 send @ VM2046 jquery_bundle.min-vflnJvurG.js:3 ajax @ VM2046 jquery_bundle.min-vflnJvurG.js:3 w @ VM2055 pkg-core.min-vflWnCjOj.js:1 b @ VM2055 pkg-core.min-vflWnCjOj.js:1 (anonymous) @ VM2056 pkg-modules-unneeded-for-home.min-vflu9sL78.js:1 (anonymous) @ VM2037 alameda_bundle-vflyB-88Y.js:1 W @ VM2037 alameda_bundle-vflyB-88Y.js:1 (anonymous) @ VM2056 pkg-modules-unneeded-for-home.min-vflu9sL78.js:1 (anonymous) @ VM2069 api.min-vfl4PBFIc.js:1 (anonymous) @ VM2037 alameda_bundle-vflyB-88Y.js:1 W @ VM2037 alameda_bundle-vflyB-88Y.js:1 o @ VM2069 api.min-vfl4PBFIc.js:1 r.onCredentialsFormSubmit @ VM2071 form.min-vfl57DBg-.js:1 callback @ VM2054 pkg-captcha.min-vflBBU05z.js:1 w.Dy @ VM2135 recaptcha__de.js:530 (anonymous) @ VM2135 recaptcha__de.js:523 (anonymous) @ VM2037 alameda_bundle-vflyB-88Y.js:1 P @ VM2037 alameda_bundle-vflyB-88Y.js:1 F @ VM2037 alameda_bundle-vflyB-88Y.js:1 h @ VM2037 alameda_bundle-vflyB-88Y.js:1 characterData (async) g @ VM2037 alameda_bundle-vflyB-88Y.js:1 u @ VM2037 alameda_bundle-vflyB-88Y.js:1 b @ VM2037 alameda_bundle-vflyB-88Y.js:1 XD @ VM2135 recaptcha__de.js:280 NG @ VM2135 recaptcha__de.js:281 (anonymous) @ VM2135 recaptcha__de.js:332 PA @ VM2135 recaptcha__de.js:13 return.throw.next @ VM2135 recaptcha__de.js:13 (anonymous) @ VM2135 recaptcha__de.js:15 (anonymous) @ VM2037 alameda_bundle-vflyB-88Y.js:1 W @ VM2037 alameda_bundle-vflyB-88Y.js:1 eN @ VM2135 recaptcha__de.js:14 oR @ VM2135 recaptcha__de.js:14 A_ @ VM2135 recaptcha__de.js:332 (anonymous) @ VM2135 recaptcha__de.js:338 PA @ VM2135 recaptcha__de.js:13 return.throw.next @ VM2135 recaptcha__de.js:13 (anonymous) @ VM2135 recaptcha__de.js:15 (anonymous) @ VM2037 alameda_bundle-vflyB-88Y.js:1 W @ VM2037 alameda_bundle-vflyB-88Y.js:1 eN @ VM2135 recaptcha__de.js:14 oR @ VM2135 recaptcha__de.js:14 yS @ VM2135 recaptcha__de.js:338 (anonymous) @ VM2135 recaptcha__de.js:334 pL @ VM2135 recaptcha__de.js:90 Eg @ VM2135 recaptcha__de.js:95 X @ VM2135 recaptcha__de.js:92 2VM2135 recaptcha__de.js:523 Timeout (n) (anonymous) @ VM2135 recaptcha__de.js:523 (anonymous) @ VM2037 alameda_bundle-vflyB-88Y.js:1 P @ VM2037 alameda_bundle-vflyB-88Y.js:1 F @ VM2037 alameda_bundle-vflyB-88Y.js:1 k @ VM2037 alameda_bundle-vflyB-88Y.js:1 h @ VM2037 alameda_bundle-vflyB-88Y.js:1 characterData (async) g @ VM2037 alameda_bundle-vflyB-88Y.js:1 u @ VM2037 alameda_bundle-vflyB-88Y.js:1 U @ VM2037 alameda_bundle-vflyB-88Y.js:1 (anonymous) @ VM2037 alameda_bundle-vflyB-88Y.js:1 (anonymous) @ VM2135 recaptcha__de.js:335 setTimeout (async) Z @ VM2135 recaptcha__de.js:109 (anonymous) @ VM2135 recaptcha__de.js:335 PA @ VM2135 recaptcha__de.js:13 return.throw.next @ VM2135 recaptcha__de.js:13 (anonymous) @ VM2135 recaptcha__de.js:15 (anonymous) @ VM2037 alameda_bundle-vflyB-88Y.js:1 W @ VM2037 alameda_bundle-vflyB-88Y.js:1 eN @ VM2135 recaptcha__de.js:14 oR @ VM2135 recaptcha__de.js:14 VS.send @ VM2135 recaptcha__de.js:335 (anonymous) @ VM2135 recaptcha__de.js:522 (anonymous) @ VM2037 alameda_bundle-vflyB-88Y.js:1 P @ VM2037 alameda_bundle-vflyB-88Y.js:1 F @ VM2037 alameda_bundle-vflyB-88Y.js:1 h @ VM2037 alameda_bundle-vflyB-88Y.js:1 characterData (async) g @ VM2037 alameda_bundle-vflyB-88Y.js:1 u @ VM2037 alameda_bundle-vflyB-88Y.js:1 b @ VM2037 alameda_bundle-vflyB-88Y.js:1 s.submit @ VM2054 pkg-captcha.min-vflBBU05z.js:1 t.submitRecaptcha @ VM2070 credentials_form.min-vflsuynz9.js:1 r.onLoginClick @ VM2071 form.min-vfl57DBg-.js:1 Kr @ VM2047 pkg-react-prod.min-vfloICnYi.js:3 r @ VM2047 pkg-react-prod.min-vfloICnYi.js:1 l @ VM2047 pkg-react-prod.min-vfloICnYi.js:1 o @ VM2047 pkg-react-prod.min-vfloICnYi.js:1 sl @ VM2047 pkg-react-prod.min-vfloICnYi.js:3 c @ VM2047 pkg-react-prod.min-vfloICnYi.js:1 f @ VM2047 pkg-react-prod.min-vfloICnYi.js:1 Ce @ VM2047 pkg-react-prod.min-vfloICnYi.js:1 Ur @ VM2047 pkg-react-prod.min-vfloICnYi.js:3 L @ VM2047 pkg-react-prod.min-vfloICnYi.js:1 Oe @ VM2047 pkg-react-prod.min-vfloICnYi.js:1 (anonymous) @ VM2047 pkg-react-prod.min-vfloICnYi.js:3 unstable_runWithPriority @ VM2047 pkg-react-prod.min-vfloICnYi.js:4 Dr @ VM2047 pkg-react-prod.min-vfloICnYi.js:3 Re @ VM2047 pkg-react-prod.min-vfloICnYi.js:1Regards, Ralf
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!