Cannot Save Changes Made to Xcel File Saved in DropBox Using iPad Pro 12.3.1 iOS

[CyberAmazon54]

I keep my financial budget in an Xcel spreadsheet that I update with changes each month. Recently I have begun experiencing issues trying to save updates to my file. All my files are “stored” in DropBox account (not on iPad); open files from Xcel app on iPad Pro 12.3.1 iOS, make changes, and either Xcel will crash, losing all my changes, or I’m told there is some problem, cannot save changes, save copy of file, or try again later). This is has been going on for weeks now. Microsoft seems to think it is an issue with DropBox. 

Everything worked as it should until just recently. I have updated the iOS on my iPad, and Xcel app is up-to-date. I don’t know if a recent update has affected how Xcel works with DropBox and/or whether I have settings that have “jumped off” some way. Have read some similar difficulties in forum. Some show “Solution”, but when I go into read WHAT the solution was, nothing useful is found there.

Can someone help with this issue please? What changed from an otherwise “well-oiled machine” of a record-keeping system?

[Bricroq]

Hi Walter,

So far (1 day) no probs on this OS.

It could happen on any file I was using loaded from Dropbox - which, to be fair, is the majority but definitely not just one file. 

I haven't asked MS, mainly because I hadn't experienced a problem with non-Dropbox files and also because I found the similar issue in the forum.

Thanks,

Brian

[Walter]

Glad to hear it works now, Brian - thanks for looping me in too!

If you stumble upon an issue with this in the days to follow, please let me know so we can look further into it.

Thanks again @Bricroq!

[CEBS]

I have the same issue. I have to save a copy, go to pc, make change again and then delete the copy.

everything is up to date