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I am a paying customer and very frustrated with Dropbox. I am ready to drop DropBox and look for other alternatives.
Since Friday of last week it has been trying to sync 100Gb in files and it is taking an eternity. Now is stuck in "Starting."
I have rebooted the Mac (10.6.8). I am using Dropbox 3.0.3. I have tried going to Preferences, holding the option key and "Fixing Permission." I also read in the Internet about deleting the hidden cache folder but I have not done it yet since I don't know what to expect.
Any assistance is appreciated.
We are a large company in the Seattle area and have always recommended DropBox for business. "BUT" lately; DropBox has been failing and customers constantly complain about the app getting stuck on stupid...........or what DropBox has, stuck on starting. So, you know what we are going to do; have all of our customers cancel their DropBox for business and move everything to Microsoft OneDrive; it is WAY more stable.
Jane
Community Moderator @ Dropbox
dropbox.com/support
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Hi tj0011,
I did the same thing a few years ago now, moved to Google Drive/One and I no longer have any issue and use it everyday as a backup service for my clients. You have made a good decision. This issue has been around for too long and the only answer they can give is the "accepted solution" (the solved link above) above which does not resolve that issue if you are syncing data larger than 500gb.
That cap is not per file save but the combined size of your dropbox folder, so if you have more than 500gb of photos it will stop syncing. It has been confirmed to me by dropbox support that the syncing issue cannot be resolved for large data folders.
Your post yesterday confimrs this again.
Having very similar issues to this, more than ever, in 2019
Jane
Community Moderator @ Dropbox
dropbox.com/support
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I keep getting the notifications for this issue after so many years and I am stunned that this issue is still not resolved on Dropbox side (!!!) I am very sorry for all you guys having this problem.
I have long moved to Google Drive and can't be bothered by the slow execution of Dropbox to solve such sync issues. Also, Dropbox is no more attractive to free users who want to just test the storage solution, especially with the 3-devices limitations.
I find it hard to accept that there is a file limit - i.e. that I need to start selectively syncing folders if I start to actually utilise my dropbox space. It is strange that you are forcing users onto a 2TB plan, when your system obviously cannot handle large file collections.
As with other users I completely fed up with this after many years; I actually changed my dropbox habits due to this -but now that you are forcing the new features and 2TB pricing tier onto me = I may as well leave.
Dropbox has become a joke.
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