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Re: Paper Doc

Can I recover a deleted Paper doc?

Georgiegirl78
New member | Level 2
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Ahh I have just deleted my first paper doc that I created and I need to get it back - any hep much appreciated!!

15 Replies 15

Johannessss
New member | Level 2
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Fiona
Dropbox Staff
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Hey @Johannessss. Thanks for reaching out about this. 

Sorry to hear this didn't work. :slight_frown:

Did you receive an error from the website? Did you not manage to locate the deleted docs? 

What happened exactly? 


Fiona
Community Moderator @ Dropbox
dropbox.com/support


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Questions asked in the community will likely receive an answer within 4 hours!)

Johannessss
New member | Level 2
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i just deleted a dropbox paper. now its gone... is there a deleted folder?

 

Fiona
Dropbox Staff
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There is a doc tab and a folder tab in your Home page. Follow the steps provided below to restore Paper folders

Click "Folders" in your Dropbox Paper homepage. Restore Paper (edited-Pixlr).png

Then select "Archived". Please note there is no "Deleted" option in the Paper folders options, while docs have this option.

restore Papr (edited-Pixlr).png

Hope you get your docs restored! crossed fingers 

 


Fiona
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below. 
:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
:arrows_counterclockwise: Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

agunn
New member | Level 2
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I get lost at step 3, no where on my screen says "Archived" or "Deleted".

Walter
Dropbox Staff
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Hi @agunn; how are you today?

You're clicking on the 'Viewed recently' first - right?

This is what I get when I click on it: 

333333333.png

If you're not seeing this, can you post a screenshot of what you see and/or try another browser to see if it's a browser specific issue?

Keep us posted! 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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