Can't Drag Files to Dropbox Folder in Catalina

[Ted G.]

Hello,

In catalina I am no longer able to drag files in finder into the dropbox folder.  The selected object just sort of springs back into place and will not enter the Dropbox folder.

[ChiDeb20]

Thanks for the troubleshooting. Is there an easier solution for those of us who are not programmers?

[rkimmel]

pentagramwookie's solution worked for me. No programming skills needed - just cut-and-paste the text from the post into a terminal window.  Someone else has already done the programming 🙂

[flaviogaete]

I'm also having the same issue. Please send updated info if there's a fix that I'm missing? Thx

[Lusil]

Hey peeps, thanks for your ongoing feedback on what did the trick for you, and sorry to hear that some of you are still having trouble with this. 

If you've already tried the workarounds proposed on this thread and you're running the stable version of the desktop app, could you submit a ticket to our Support team and let me know the ID (eg. #1234567) that gets created? 

Keep me posted - thanks!

[KOA1]

Luscil,  As you requested, I've submitted the ticket below.  No fixes have worked .  Is Dropbox working on this? It has been a problem for months.

Ticket #10381720: DB: C'ant Drag Files to Dropbox Folder in Catalina

[berm2b]

My ticket no. is: 10382024

[Lusil]

Thanks for submitting the tickets, @KOA1 and @berm2b!

I found them and have replied to you, so when you get the chance, please check your inbox and we'll go from there. 

Looking forward to hearing back from you!

[ChiDeb20]

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@Lusil wrote:

Hey peeps, thanks for your ongoing feedback on what did the trick for you, and sorry to hear that some of you are still having trouble with this. 

If you've already tried the workarounds proposed on this thread and you're running the stable version of the desktop app, could you submit a ticket to our Support team and let me know the ID (eg. #1234567) that gets created? 

Keep me posted - thanks!

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Thanks for the suggestion. I submitted a request months ago, when I first noticed it, and after sending a lot of information (a lot!), with screenshots, live troubleshooting, and more, they bounced me back here. I'll not do that again. Maybe someone else will have better luck. If you do, please share. Thanks again.

[ChiDeb20]

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@pentagramwookie wrote:

IFS=$'\n'; for path in `python -c $'import os\nimport json\nfor key, value in json.loads(open(os.path.expanduser("~/.dropbox/info.json")).read()).items():\n print value["path"].encode("utf-8")'`; do echo "$path"; xattr -d com.apple.quarantine "$path"; done

in Terminal, that worked for me, thanks!!

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Hi! I understand that your solution works. Can you walk us through your instructions, please?  I open Terminal, then what? Do I type "done" too? Thanks in advance for your help. I'm a novice at all this!

[ChiDeb20]

I have been working on this problem since last year. After many communications, I received the text below, offered FYI:

From the Dropbox Advanced Team:

"We are aware there are some issues with the Drag, and Drop functionality on Catalina. This should still work, but in order for this to work you will need to drag the file to Dropbox, and wait until the Dropbox folder open to allow it.
We logged this issue with our engineering team in the past. I have added your comments to that discussion.
This is a complex issue to solve - it’s going to take some time to solve correctly for all of our users.
I’ll continue to watch the team’s progress and make sure they are aware of how this affects you.
Let me know if you have any other questions, and I will be happy to help.
Thank you for contacting Dropbox support, and have a great day.
Regards, ..."