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Monthly invoices - automatically send to email + ability to set unassociated email address
Hi Im trying to understand why does the Monthly sub not getting invoices sent automatically to their emails? i dont think it requires any extra development as it exists for the annual sub. Also, for a company like mine, we use a Virtual card system called "Mesh" which auto catalog invoices per charge of virtual credit card if it is sent to the card email address (which is not associated with the account. i could find a way to select a specific address to set the email invoices to. and the other option i have is to invite this "virtual email address" which will take a seat from my account. Can those 2 things be added?
Can’t access original email to cancel account. Help!!
I create another account awhile ago. I want to cancel it, but I have no way of accessing it. The email I used was deleted, and non existent. Not able to be restored. I’ve taken every single step recommended. With no luck. I am reaching out here, from my basic level account, so I can’t talk to anyone in customer service. I’m hoping someone can help me just delete my inaccessible account. I still am charged monthly for that account so maybe it can just be deleted by verifying that info? Please help!
How to update my billing info as a team admin?
I was recently made the Team Admin for our account. Our autopay credit card needs to be updated but "billing" does not show up as an option. How do I get this changed before the card expires and we lose service. I'm surprised there isn't an email address to ask these kinds of questions.I have a Basic plan, but got an email that my Dropbox Essentials plan is about to renew
Since there is no actual DropBox Support, I am asking this here. I received an email today telling me that "Your DropBox Essentials Subscription is about to Renew”, but I only have DropBox Basic (free). I didn't sign up for "DropBox Essentials". It also said: >>> A detailed summary of your transactions with Dropbox can be found on your payments page, where you can view, download, and print your invoice.>>> I clicked through using that link and there is no billing and no subscription renewal about to take place. I don't want to get charged for "DropBox Essentials" whatever that is. Is that just a catchall phrase for all DropBox products? I tried to look it up on a search to no avail. Thanks in advance.
