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Business Admin
3 TopicsI can't disband my team. The final "confirm" option is grayed out.
Hi! I want to transform my team account back into a personal account. When I enter the page to disband my team, I check both of the checkboxes but the confirm button stays greyed-out and unclickable. What do I do?31Views0likes1CommentHow can we change team admin with no access to the current team admin's account?
We have a standard 5tb account and have a no access as the creator/admin refuses to hand over the log in. We are being told that there would be an additional cost to ADD or CHANGE admin to our business managers email address. Is this BS?42Views0likes5CommentsDowngrading from Dropbox Business to Dropbox Basic doesn't allow me to use Dropbox anymore
Hello, I write here about my problem with the hope somebody can help me. I always used Dropbox Basic with 2GB storage. With the same Dropbox profile I upgraded to Dropbox Business for me and my team in the office 4 years ago (6 persons in total). This month I stopped Dropbox Business since we started to use a physical storage in the office â before downgrading I deleted all the files from my Dropbox Business. Now I thought I could keep using my Dropbox Basic with 2GB storage but all the files I deleted are still in the bin and I canât permanently deleted them. Somehow itâs written that I am still using 53GB of space but I canât get rid of these files because I have no authorization anymore. I guess these files will remain in the bin for few months and probably they block my Dropbox Basic storage. Should I open a new Dropbox Basic account with another mail? Or is there a possibility to solve my issue? With Dropbox Basic I canât even get in contact with the support and somehow Iâm stucked... I am very grateful for any help - thank you!Solved45Views0likes5Comments