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I'm an admin and I can see shared folders in admin console but not in my account
I've inherited a Dropbox Advanced environment and am quite a noob here, so maybe I asking something dumb, but: in the admin console, I can see all users and groups, and I see a choice for "content." I click on that, and I can see some "Team Folders" that correspond to group names, and I can drill down through the folder tree and see individiual files. Then, there are many many many "Shared Folders" that don't let me do that. What do I do to get access to those files, if needed? I've a long sysadmin history back to NT3.51, and I've never seen a file structure that didn't let the sysadmin see everything.
Accidentally unlinked my computer from my account and linked it to a different one
After getting a very inadequate response from DropBox, I am seeking help from the community. After my computer restarted after uploading some windows 10 changes, I ended up with a splash screen for DropBox. Clinking on it, I found that I had loaded in another DropBox application which had no files and only the starter file space. I searched my computer and found in my file explorer main tree two icons for Dropbox. I also found that my old DropBox files had been put into a folder labeled DropBox (old). These were my up-to-date file folders prior to the restart. When I go on-line to my Dropbox, I find an older version on my files (like before the restart). I have saved the "new" Dropbox(old) folder to a separate hard drive for safe keeping. I would like to delete Dropbox from my computer and do a fresh install and then upload my DropBox)old). I tried deleting the Dropbox app using the outlined procedures but it doesn't delete both the file tree icons., only one. I would like to go the old account because I have accumulated bonus storage space ( with Quicken, etc.). Any help would be appreciated.
Can I have multiple users, each with their own security?
I'm backing up User Folders for several friends. I'd like to be able to find a way to do that so each person can log on to an account and see only their own files. I don't care if they see other folder names ... I just don't want them to access the information in those folders. Is there a way to do this with Dropbox? Currently I back up everything to a local NAS. It works fine but lacks two things: the only person who can access the NAS and see the folders is me. Second, if I gave additional access to each user, then every user could see every other user's information. Thanks.
I switched email on my account and I don't see anything on account now
Hello! The organization I work for had a DropBox subscription under my email. Since I am leaving soon, I switched over the account to someone else. I logged in today and don't see any of our files and no sign of us having the DropBox Plus Subscription. Do you know what happened? Can I fix this??
Wrong account maybe? Can't find files with new laptop
Hi - my mac has just expired and i can no longer accress it - so I installed the latest version of Dropbox onto a new laptop in the hope of downloading all my documents/files onto its hard drive - however there's nothing there.. Ive signed into my account alright but I'm wondering if having changed my email login a few years ago all my files are on a different account. I had no problem accessing my files on the old computer and as far as I can remember the login details are the same.. Obviously I can't check the settings on my old mac anymore - I'm at a loss of what to do next to gain access.. Cheers.. My account may be under my old email address, and I just tried to access the acount with that address and Dropbox said it has sent a code to that address - however - that email address is no longer in existence, so I can't ever get a hold of the code!!!! My
I have a free account and want to move and access my files from my second paid account
I've been using a free account for a long time. I recently signed up for a paid account, BUT, i did not use the upgrade option, i just signed up for a new paid account. Can't figure out how to move all the data to the new account. Can't even figure out how to open the new account. (The free account auto opens on start up- how do I get to the new account?) I'm really old and not too tech saavy. Help!
