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I got charged even after cancelling my free trial
I was charged after I signed up to a free trial, which I cancelled within the trial period. It infuriates me, as on top of that, the cancellation was complex to do and at various points it seemed that I had cancelled only to find out at the bottom of the page that I needed to go through another 5 clicks to actually be able to cancel. I have found the experience very user-unfriendly - the real aim was not to offer me a trial to find out whether this option suited me, but to catch me out so that I - unwittingly - stayed a subscriber - and even after making sure I followed the procedure, my money was taken. I want to know if anyone has experienced the same thing and how to proceed to get my money back!
