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3109 TopicsI got a DMCA in 2023, but I still can't share files, even though I've deleted the file in question.
Hey guys, hoping someone on staff can help me out. I got a DCMA complaint against a file I was sharing back in January of 2023. (Purely based on the file name and not because any of the contents were actually infringing, but I'm not here to debate that.) So I read the scary notice, and although I felt it wouldn't stand up to scrutiny I decided the fastest way to resolve it would be to comply and delete the file from my account and remove all links online that previously pointed to it. However, my sharing feature remains disabled over two years later. I finally decided to get a trial of the Plus plan to see if that would jumpstart anything, but the matter remains unresolved. So as my last resort I'm coming here. Is there anything else I need to do in order to get the sharing restriction lifted from my account? It is not and has not been my intent to share any copyrighted content on your platform. Thanks for your time.23Views0likes3CommentsFiles show a cloud beside them and won't let me upload to other transfer tools
Hi, I am having a problem with my photographic files saved in dropbox. I have a fully paid subscription. The files are showing in dropbox with full file sizes but when I try to upload to another platform they show up with 0 bytes. Also, I cant see the thumbnails of the photos so it is difficult to select individual files as I can not see which photo is which without going back to dropbox and recording each individual file number which is a total pain. This never hapened before. I would be greatful if you could shine some light on this, adding screenshots below.41Views0likes10CommentsWe need to access a file that was shared more than 7 days ago.
My Girlfriend is going through an Ugly Divorce & received in drop box a Critical Keystone Document that she sent to her Paralegal who did not open it up in the 7 Day Period & only just discovered this fact months later a week before trial - any Suggestions from the Gurus here how to access this? THANK YOU IN ADVANCESolved29Views0likes3CommentsVideo File Conversion ends up with a total loss of audio.
Using the Save As feature, I have a total loss of audio when converting from MOV to a MP4 720P or MP4 360P file (the video conversion looks fine). Any ideas on how to remedy this? The reason for compression is that it's a large file (489MB). I need to reduce to at least a <60MB.1.6KViews0likes11CommentsBring back File Request option in File Explorer.
I used to be able to initiate a "Request Files" by right clicking on the file I wanted the documents to go into. This is more efficient that having to go to the web version, as I 99.9% work out of the File Explorer on my PC. Please bring back the option to "Request Files" in the right click menu.3.1KViews12likes47CommentsDownloading from a shared link from Patreon gives me an error screen
Hello, I am currently using the free version of Dropbox, and I would like to confirm if shared links to uploaded folders still do not have an expiration date by default. I understand that with the Dropbox Professional or Business plans, it is possible to set an expiration date for shared links. However, I would like to know if, on the free plan, my shared links will remain active indefinitely unless I manually delete or remove them. Thank you!36Views0likes3CommentsRestore Access Code in Dropbox Sign
Dropbox Sign previously allowed users to add an access code when sending documents directly through the website. This feature has recently been removed. I have been told by the support team that it is possible to include an access code by sending documents through HelloSign, but unfortunately this adds extra steps requiring users to reupload signed documents back to Dropbox. Restoring this feature would significantly improve workflow efficiency by ensuring that signed documents are automatically saved to Dropbox without additional steps.39Views0likes7Comments