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Can we have more options for smaller plans?
Dear Team I would like to suggest you to provide the small space to the user. For example when I went out of space you may provide the extra space of 50 gb or 100 gb for a small amount. If you are charging Rs. 800 for two tb so for 100 gb is aroung Rs. 40. you may charge 50 for the same per month. I am sure it will give you lots of customer. Because I am using onedrive for synchronizing the file in Cloude. But for Linux I want to use Dropbox. Surely I do not want to pay at present both the place. But if I will get the flexible plan. I will take the same even though the present free plan is sufficient. Because I am very old user of dropbox and want to contribute for his gratitude.
Allow us to buy more space on the Professional plan (even 10TB).
I’ve been using Dropbox for many years and I love it. Currently, I’m on the Professional plan with 4TB of storage. I’ve now reached a point where I’m running out of space and need to upgrade. I had a long chat with a Dropbox representative (she was friendly and very service minded), and she told me that in order to get more space, I would need to upgrade to a Teams plan, which requires paying for three users — a massive increase in cost. I agreed to do this, but since I already have a Teams plan under a different email, I wasn’t able to proceed. I hope you’ll consider allowing users to upgrade and purchase more storage on the Professional plan in the future. It would be great to have the option to buy, for example, 10TB. Best, Muggie
I'm paying for Professional, my Dropbox account is stuck at Basic and I can't contact support.
Title says it all. I pay for Dropbox professional (which is supposed to come with 2TB storage and access to support staff). My payment renewed 3 days ago, and since then I've not been able to upload to dropbox (as I'm exceeding the storage amount) AND I can't get in touch with anyone as I'm on a basic plan in their eyes. Need help if anyone can! (have double checked, yes this is the right account and yep the money has come out of my bank). Can anyone give me an email to speak to an actual person?
Can we have a 1TB plan for $59.88/year?
Would it be possible to make the add on 1T space at $59.88/year option a stand alone plan itself? Current the basic is 2T at $119.88/year. However I don't use that much storage, and part of me feels like money and storage space going to waste. 1T at $59.88/year would be perfect! :)
I upgraded but instead of 3TB, it seems that I have 4.5GB. Why?
I have upgraded my account, but the new quota still hasn't applied. When I open my account & subscription page it states I should have 3 TB, but my "personal account" (I only have one) still lists my quota as 4.5GB. As of now I cannot even access the elusive professional account with the higher quota.
