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I can't find my Selective Sync settings on my device.
Hi. I can't find selective sync on my dropbox. All the help comments I find mention going to the profile icon on the corner, and selecting Preferences from this, but I don't have a Preferences option on my Account. Has it been moved? Additionally, I can't find out how to open the app so that it opens the actual dropbox app - all that happens when I click on the app icon is it opens the dropbox folder. Why is this? Thanks
I want to move my Dropbox folder to D drive but it says I have to disable backup
Hello, I read some other advice about this, and this is how far I got before I got stuck. Opened the Drobox app on my Taskbar. Clicked on my Avatar and then picked Preferences. Went down to Sync. Clicked on Dropbox Folder Location, changed it to my D Drive. Started moving, then stopped and said I had to disable PC Backup. Opened up the app on the Taskbar again and paused syncing indefinitely. Went through all the steps again, but got the same message. Any suggestions? Renate
Trouble pairing two accounts on my computer
Hello! For three years I worked with a small company that used a Dropbox team account. For years I've had a personal one. During the pandemic when all of the work was from home and I had to use my own computer for work, I could sync within my own computer both accounts at the same time - having live sync on both folders at the same time. I left that company and now I am back and when I try to sync once again both accounts in the same computer, it appears an error message of please login with your paired account. I have been on my company team account settings, unlinked a previous account that had been linked and once I try again in vain as the message keeps repeating. Am I missing anything? Once it is linked with one account is it linked forever? Is it an app bug?
Will my files be deleted when I change computers due to syncing?
Currently I am using Dropbox on my PC and my files are in Dropbox folder and syncing. I can see the files on my mobile app. When I change my PC, do these files stay on the Dropbox site and when I connect a new PC, do these files stay? Or since I changed the PC, will syncing delete all the files as they are no longer available on the New PC. The folders may be same on the new PC.Unable to check boxes in the Selective Sync settings to choose folders to sync
Hi there, Selective Sync has something going on with it. It won't let us select additional folders in the list available. It shows all the folders we have, but you cannot select them, the little tickmark in the checkbox won't tick. We are MS Windows 10 and 11 users. We have dropbox business subscriptions for 50 employees. It happens accross the whole firm. Any advice or other people having the same problem?