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dropbox business
64 TopicsCan I pair more than 2 two Dropbox accounts?
I'm a consultant and I currently work with two clients who use dropbox. I have 2 separate accounts as well as my personal one. I can only link one business account and my personal account to two different folders. Can I link all 3 accounts to separate folders?34Views0likes4CommentsNo option for "make online only" when I right click my files
I have a professional DropBox account and I'm working on a Mac, OS 12.5. I have several files that are sync'd locally that I would like to move off my hard drive and make online only. When I right-click on the folders, however, I'm not getting the option from the drop-down menu to make the files online only. Any suggestions? Thank you!Solved10KViews2likes56CommentsHow can I disconnect my personal Dropbox account from a team to link it with my new account instead?
Hi everyone, I’m having trouble fully disassociating my personal Dropbox account (which I pay for and is under a different email and password) from a former Dropbox Business team account so I may link it to my new Dropbox Lumen account on my PCs. Although I’ve unlinked the account from my PC and am no longer part of the team, Dropbox still identifies my personal account as associated with the former firm team, which is preventing me from linking it to my new Lumen business Dropbox account. I need guidance on how to: Fully remove my personal account from the Flatiron team without affecting my personal files (these were never part of the team). Ensure my personal Dropbox account operates as a standalone account. Any advice or steps to resolve this would be greatly appreciated! Thanks in advance, Mark31Views0likes2CommentsBranding not working or showing
Hello all, So I upgraded my plan to the business plan, I have tried to use the branding option so the videos I share to customers will show my business logo and background image. I have uploaded both the logo and background images and they show up on the previews but when you go to the shared link it just shows as the usual plain dropbox view. Any ideas please.165Views0likes1CommentTeam members receiving emails inviting them to edit the folders I uploaded
Morning All I have uploaded folders this morning and everyone within the Dropbox group have had an email from myself (via Dropbox) inviting them to edit said folder. This is the first time this has happened and my colleagues have made new folders after and no emails have been sent out. Support were less then helpful and I am sure it will be a silly setting I have hit my end, but could anyone please help? Thank youSolved5.8KViews0likes44CommentsI was part of a Dropbox Team but now it seems everything is gone.
Hello everyone, I tried to login my dropbox account but everything is gone. I was working on a project with a team couple of months ago and they made me switch my personal account to their team account. Now back to yesterday, when I tried to login then my email address and everything was reseted. Anyone had this issue? I had absolutely zero warning. Are all my files gone? Thanks726Views0likes7CommentsHow to unlink an inactive Dropbox team account from my personal one
I have a business account that is inactive for over 1 year. The business has been shut down and the associated email is no longer available. I have the account password but i cant access without a code that is sent to the business email (email is inactive). I want to de-link this account from my personal account to be able to link other accounts. Can you please help me?Solved448Views0likes1CommentWhy can't we link separate Dropbox accounts, unless one of them is a Dropbox team?
Like many my businesses was deeply impacted by Covid, forcing me to lay off all of my staff in my Consultancy company, downsize and focus on my hospitality business that was also deeply impacted. Fortunately I was then picked up as an individual by a much larger consultancy company. This left me needing to downsize my consultancy business teams accounts down to one, but still of course wanting to keep all its valuable data safe, and also keep it separated from my personal dropbox. I called dropbox support and got advice on how to do this, but after completing it I was totally shocked to discover I was no longer allowed to link my personal and work accounts! This seems shocking to me that Dropbox would have such a strange and inconvenient rule in place. Surely I can't be the only customer in the world that functions as an independent Sole Consultant that would like to run linked but seperate work and private accounts, and is happy to pay for both??? I have great trouble seeing that there is any technical issue here for Dropbox. ie zero work to make customers happy, and would be more than ok to pay slightly extra for this very basic service. But Dropbox support tells me the only way to do this is to pay for a minimum of three accounts that I simply don't need. In case someone asks, why not just merge into one account, because I'd like to continue the option of re-expanding my consultancy business when opportunity arises, and prefer to maintain and share the folders with the other associate consultants we have worked with for decades, maintaining known business work flows. From a dropbox point of view if im happy to pay for two accounts and would like to link them so I can sync both easily... why the hell not!?! (FYI. This is from a very disappointed longterm customer who has promoted literally hundreds of people to use Dropbox, and is now looking for other storage options)939Views0likes2CommentsUnable to check boxes in the Selective Sync settings to choose folders to sync
Hi there, Selective Sync has something going on with it. It won't let us select additional folders in the list available. It shows all the folders we have, but you cannot select them, the little tickmark in the checkbox won't tick. We are MS Windows 10 and 11 users. We have dropbox business subscriptions for 50 employees. It happens accross the whole firm. Any advice or other people having the same problem?1.3KViews1like8Comments