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607 Topicsfailed fetching latest photos
We've just started getting a "failed fetching latest photos" on our Android Samsung Folds. What's somewhat strange is that the photos do appear in the web and also in our Mac app "Camera Uploads" folder. We'd always assumed that photos had to be captured first on our phones and then transferred ... but apparently the Android app is independent of actual camera uploads. Hopefully someone can help or reassure us that we're not the only ones with this minor but somewhat aggravating problem. We want to be able to see all our photos on our phones in Dropbox, too.Solved47Views0likes5CommentsMP4 files won't play. ".mp4 files are supported but something went wrong."
Hello, I've searched for the problem with an MP4 file not playing, and I found a forum with what I hoped would have a solution. The Mod had responded multiple times within a thread to different replies, I've tried all the solutions that were offered, by using incognito, different browser, clearing cache, not using third party, but it seems that the biggest solution people had were when the mod had sent out a ticket for this problem to be taken care of. Thus I would love to request if one of the Mod's may send me out a ticket for this issue to be resolved.Solved5KViews0likes11CommentsI downloaded my .wav files from Dropbox, but they don't always play on my device.
I have a Sound FX library that I keep on Dropbox. 200GB. When I downloaded them, half of them no longer work. A few things happen: They won't play in quicktime but they will play in Audition They will play in Audition sometimes or once, but if I try to reload them into Audition, they are corrupted. Sometimes if I download the files individually they will work. But this is not consistent. The whole thing is very odd, but I found this thread from 5 years ago, so I'm not alone: https://www.dropboxforum.com/discussions/101001012/when-i-download-files-to-my-computer-the-sound-becomes-corrupted/336777/replies/48589032Views0likes1CommentDropbox removes the images from my Word document and throws a preview error.
I have a Word document, compressed to 13gb that contains over 100 images, when I upload the .docx into Dropbox it either removes all the images and just previews text or it gives me the error ".docx files are supported but something went wrong". Any would be appreciated.29Views0likes3CommentsVideo transcript error message
I keep getting the error message "There was an error loading the transcript" for all my videos when trying to generate a transcript. The length doesn't matter, it happens with 1-minute videos and 30- or 60- minute videos. The format is mp4. All videos are played correctly in the preview. The audio is clear and in English. Any suggestions?8.7KViews0likes85Comments"To ensure security, we need to verify your identity."
When trying to open a file on Dropbox, I am encountering a login authentication named "To ensure security, we need to verify your identity." Under what conditions does this occur? Two types of logins occur and the macro stops.2KViews0likes5CommentsCannot view starred photos on the website - Error 429
HELP!!! Starred Photos is not working on the DropBox web site and I really need help! I have literally YEARS of work in uploading all of my family's photos and STARRING the ones I want to use for Shutterfly or other projects. But this year, I see that I cannot get the STARRED photos to load for a YEAR (or even a MONTH) to download them accurately - the photos appear and then disappear from the website. My husband opened up the "Inspector view" and took screenshots that show that there are hundreds of 429 requests to /starred/get_status-- so it seems like the website is just broken. PLEASE HELP WE'VE SUBSCRIBED FOR YEARS! And I really need the starred photos from the past few years to make holiday gifts on Shutterfly!61Views1like4CommentsCannot open downloaded Zip due to "Unable to expand (file name).zip into Downloads (Error 2)
I am trying to download photos from my photographer's Dropbox account to my external hard drive. When I try to open the Zip (which shows size 7.53GB), I receive this error: "Unable to expand (file name).zip into Downloads (Error 2 - No such file or directory.)" I see that many other people have this issue. How can it be resolved?5.2KViews0likes7CommentsCan't access dropbox website on laptop
Hi there, I'm unable to access dropbox.com on my laptop, which is connected to my home WiFi. I have tried various browsers (Chrome, Edge, Firefox) to no avail. I don't have a problem accessing the website on my phone, which is also connected to my home network, so I reckon that rules out a network issue. The error I get on Chrome says: "This website can't be reached. www.dropbox.com refused to connect. ERR_CONNECTION_Refuses" I've searched the forum but none of the suggestions have helped. Hope someone can! Thanks.Solved4.5KViews0likes11Comments