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iOS
245 TopicsWhy have new Camera Upload files changed to the format "Photo abc"?
At some point over the last few months, Dropbox randomly stopped uploading my photos from my iPhone 13 (iOS17 and now 18). After lots of poor app behaviour, I eventually managed to re-enable it, having manually been uploading files for quite some time. As soon as I pointed it back at the right folder, it started uploading... but with the word "Photo" in front of the filename!! So thanks to this stupidity, I now have hundreds of duplicate photos, called things like "2024-09-18 19.38.54.jpg" and "Photo 18-09-24, 19 38 54.jpg". So not only has it completely renamed it, it's ruined all possibilities to sort by title. As a final slap in the face, it's processed the images to half their size and reduced the quality! So, Dropbox... how do I disable this ridiculous "feature" that some imbecile decided would be good to suddenly implement?Solved161KViews0likes13CommentsâCouldnât save content. Check your internet connection and refresh the page." on iOS mobile app
Running iOS 17.3, just updated. When I try to share content to Dropbox, I get an error message: âCouldnât save content. Check your internet connection and refresh the page. Thereâs not internet connection issue; Iâm connected. This is Dropbox-specific. If I use share to Save to Dropbox, that works fine; no error. This also seems unique to the latest iOS update, as I didnât encounter it before that. I tried uninstalling and re-installing Dropbox, and simply re-starting. Neither helps.Solved14KViews3likes119CommentsCannot open Excel files with the Excel app through Dropbox on iPhone
I use the Dropbox app on my iphone. I used to be able to open excel files in excel by using âopen with - excelâ. But now it sends me to a screen saying Microsoft Integration wants permission. I hit the Allow button (the only other option available is âlearn moreâ) and it just takes me back to the list of files in Dropbox. I can never get past that. I used to be able to open them from the Excel app as well, but not now. What has changed and what can I do?Solved11KViews0likes32CommentsUnable to Save mp4 Files to iPhone
I am trying to download an mp4 file to my iPhone and get the error "Couldn't Save, Sorry, this type of video cannot be saved to this device." I have removed the Dropbox app, restarted my phone and re-downloaded the app. No luck. I have also cleared the cash. Still no luck. Google has been no help. I'm sure I am not the only one with this issue...please help đ Thank you!9KViews0likes7CommentsError message "couldnât communicate with a helper application" when trying to move a folder
Hi, I'm trying to move a folder that contains folders with photos in it from my dropbox to Files App in iPad. Previously it worked wonderfully and i can move them just fine. But, now after i updated to the latest iPad iOS 16.1, i can't move folders from my dropbox to my iPad in the File App. It still works when moving the picture directly though but its a pain to create the folder manually my self. I've tried restarting my iPad, delete my dropbox and re-installing them, and reconnecting them all those stuff but still got those error when moving a folder. Any idea how to fix it? or is it a bug in the iPad iOS 16.1?8.1KViews1like47CommentsâNo preview availableâ error message, when trying to preview a file on the mobile app
Just today, I started getting this message when opening files that Iâve been able to open in the past, it says âNo preview available. To view this file, open it on your computer. I use my iPad & iPhone 99% of the time to open my Dropbox files.7.7KViews0likes17CommentsiPad is asking for a password, when I try to annotate a .pdf file
Hello! Every time I export a PDF from Dropbox on iPad and save it straight to the iPad and try to annotate it on iPad, I canât save, it keeps asking for a password. I never set a password⊠the original file never had a password either. Iâm very confusedâŠ6KViews0likes7CommentsMy .docx can't be previewed when using my iPad or iPhone.Is it too long, and why is this happening?
Hi everyone, sorry for the outburst, but it's absurd that an application like Dropbox has such a significant limit for those who work with word files of over 1000 pages. In my case, I have a file of about 1500 pages in word format, and the DropBox application on both the iPad and the iPhone cannot open it, but only displays a preview, which once clicked, does not allow me to see it. summary, thumbnails, nothing else, just a scroll down, between the top with overlapping writing. Reports to Dropbox are of little use because they are always ignored. It's really frustrating not being able to see the file as you want just because it has more than 1000 pages, I'll start by saying that it only weighs 15 MB, so I find it absurd. â â4.4KViews0likes19Comments