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1469 TopicsShared folder disappeared from my account (owner). How can I restore it?
I shared a folder (years ago) and now it has disappeared from my Dropbox, but still exists in the other person's Dropbox and still shows me as the owner. It is not in my deleted files. How can I recover access to the folder?Solved49Views0likes5CommentsHow can I recover files from a deleted account?
I had a premium account for years. All of my files were on it. Then I decided to try Dropbox business so my band and I could work on stuff. It ended up just being too expensive. I just got on after a long time and EVERYTHING is gone. Every last file. I found that I got some emails regarding a possible deletionâŠhowever they went into spam. I just found that out today. Is there ANYTHING I can do?59Views0likes6CommentsFolder has no restore button or Rewind option
My folder is not in the deleted files section. When clicking show deleted files, there is no option to restore the folder once selected. If I double click the selected folder, there is a restore option, but an error pops up saying "There was a problem completing this request." I need these files ASAP!Solved42Views0likes6CommentsHow can I get my files back?
I'm a DJ I have loaded a bunch of music to dropbox. Then my ex broke my computer bus couldn't do anything until I got a new computer. Finally got a new computer I go onto Cj and get my music and None Of is there because apparently dropbox deleted it for some reason. I'm trying to get my files back is there any way33Views0likes4CommentsI cancelled Dropbox Sign, now I can't access any docs
I had a Pro account for several years, recently downgraded to Basic, discovered I was still paying for Sign, so contacted support to cancel that. Now my account seems to have disappeared. I do hope all my company's data hasn't been deleted.16Views0likes1CommentRestore button not working from the mass deletion email alert
When there is a mass deletion on DB (number of files or size of files), we get an email alert. The email gives you a summary of files & sizes the deleted and by whom at what time. When you click on link, it takes you to the Security page > Mass Deletion, listing all files deleted, but if you click the "Restore" button, it does not restore your file, it just takes you to the Activity page. I checked folders and no files were restored. You can do to the "Deleted Files" under the Home page and find them there, but the button on the page the email sends you to does NOT work.46Views0likes8CommentsWhat are the functional restrictions of end-to-end encryption on Business Plus?
What functional limitations do I have with dropbox if I encrypt my data end-to-end (with my Business Plus subscription)? Are functions such as restoring previous versions of files still possible? Does Dropbox recognize attacks on my data despite end-to-end encryption? Thanks for your help!!!49Views0likes4Comments