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Dropbox indexing freezes on my machine
Operating System/Browser (if using the web) Window 11 currently uptodate Dropbox App Version (if using the app) 239.4.8301 Syncing Status frozen Question or Issue I've had this issue for months now anytime the computer it turned off or goes to sleep. Dropbox is not available on the computer when indexing freezes. The only way to access dropbox is on the web. Hovering over the dropbox icon just shows the version number 239.4.8301 and indexing 1,391 files with nothing changing even after hours. No option to open dropbox and nothing happens when clicking on the icon. I have to force quit dropbox processes, usually 9 of them plus the dropbox service process. When I run dropbox again if starts all over and sometimes finishes indexing and other times just freezes a some random number of files to index, is not the same number every time. This was never an issue until several months ago. I've had a paid dropbox account for years and never had any issues until this issue started. It keeps new files from syncing across devices since nothing is updated to the web from or to the computer where the indexing has frozen and I have to manually check to see if frozen. Unfortunately if I can't find a fix, I'll have to look for other options. At this point I never know if the files are current in dropbox or not.
My macOS desktop app has been stuck syncing 10MB for 3 days.
Application Affected Dropbox Device MacBook Air Operating System/Browser (if using the web) OS 15.7.3 Dropbox App Version (if using the app) 238.4.6305 Question or Issue Three days ago I noticed an error message at the top of the finder window which was open to my Dropbox folder (stored in "locations"). The message said something to the effect that my Dropbox app couldn't be found. I thought that was strange, because Dropbox was open. So I quit the app and then reopened it, and that's when things really started getting strange. Now, day three, Dropbox is constantly in sync mode. The icon up in the task bar shows the circle of arrows, and when I click on it says syncing down at the bottom. But for most of the last two days there was no progress bar and no information about what was syncing. Now I'm getting "syncing [x number of files]." When I first looked this morning it was at 500+ 10 MB. Now it's down to 444 files, 9 MB. Progress! The thing is, I only use Dropbox for syncing one particular application, Scrivener. My entire storage on Dropbox is only 275 MB. It usually takes seconds to sync the updated files. The other strange thing is that on the activity monitor Dropbox never rises above 4% CPU. It's been going for more than 48 hours at a snail's pace to sync relatively tiny files. Possibly relevant, or just coincidental: about two weeks ago I cleared the data from the MacBook and reinstalled everything. After that, everything appeared to be in place and working just fine. This problem appeared after I returned from about 10 days travel over the holidays in which I was rarely on the computer. I've quit and reopened Dropbox multiples times. I've restarted the computer. None of it has helped.
I don't see "sync now" or any other similar options (never had).
Application Affected (Dropbox Desktop, though same on my ipad and Samsung phone as well.) Device (Desktop)Operating System/Browser (if using the web) (Windows 10.) Dropbox App Version (if using the app) 239.4.8301 I have seen a new option to immediate syncing in case the queue is long but I never saw it popping up in my menu bar. I wonder if it's because windows stopped showing my Dropbox menus and the solution was manually adding the registry and that menu wasn't in the registry? In that case where can I find the updated registry? Also, is this an option on mobile apps? I don't have files locally synchronised so maybe that makes all the difference? Thank you!
Files added through the desktop app to my new account haven't synced to my phone
just created my Dropbox Basic account for the first time, and I’m having a little trouble. I uploaded a few files, but I can’t seem to sync them across my devices. I’m using the desktop app on Windows and also the mobile app on Android. The files appear on my desktop, but they’re not showing up on my phone. Has anyone else faced this with a new Dropbox Basic account? What steps should I take to make sure everything syncs properly? Thanks in advance for your help!
