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User unable to access Dropbox files when using InDesign.
Question or Issue We are experiencing a problem where a user is unable to access a Dropbox file through Adobe InDesign. The project folder contains two directories — one with the content files and another with the InCopy file. Dropbox shows that all data is fully synced. However, when the user attempts to open the content folder file directly from Dropbox in Adobe InDesign, the image frame loads but the linked text content does not, and an error message appears This issue does not occur when the files are downloaded locally. in that case, everything opens correctly. We have already verified that the files are synced and that the user has the necessary permissions. Could you please confirm whether this is a Dropbox-related issue and advise on how to resolve it?
I can't open files on my Mac, after updating the app.
Device MacBook Air Operating System macOS Sequoia 15.6.1 Dropbox App Version 237.4.5655 Question or Issue Installed an update to the app yesterday, now I can't open some of the files (see screenshot). Some files I can open, some I can't. I can open them in the browser-version. Any ideas how to fix this?
Is there a way to turn off auto-play for audio files in the Dropbox iOS app?
Device (iPhone 14 Pro Max) Operating System/Browser (if using the web) (18.6.2) Dropbox App Version (if using the app) (450.2.2) Question or Issue We use Dropbox for our choir to store backing tracks and music scores. When we open an audio file, it plays automatically. Is there a way to stop the auto play. We need to use this on our phone for when we sing outdoors or in aged care facilities as we don't have room for a computer. I have tried turning the loop function off, but it is off on all files already. I don't want to have to use a desktop version. I just want the ability to use the app but to be able to turn off auto play in the settings. I can see that someone else had this issue 7 years ago and it looks like it has still not been fixed. Can I please vote for an auto play off button, as an update?
File names not appearing in ‘Recents’
I am using the online version of Dropbox. It has been working well but recently when using the Recents tab the list displays a list of images, but the file names that contain the images are missing. I can find the files and download from All Files but I like the convenience of the Recents tab. I am on Windows 7 which I know is outdated but it has been working fine until now.
Problème d’affichage des miniatures dans les dossiers Dropbox (version 236.3.5865)
Bonjour, Depuis la mise à jour vers la version 236.3.5865 de Dropbox, je rencontre un problème persistant : les miniatures (aperçus) des fichiers image (.jpg) ne s’affichent plus dans l’Explorateur Windows pour les dossiers situés dans Dropbox, notamment dans mon dossier Camera Uploads. Voici les vérifications déjà effectuées : Les fichiers sont bien valides et lisibles (testés dans Paint et Photos). Les miniatures s’affichent correctement dans des dossiers hors Dropbox. Le cache des miniatures a été vidé via le nettoyage de disque. Les options d’affichage Windows sont correctement configurées (vignettes activées). Le dossier a été optimisé pour les images et recréé sans amélioration. Le problème persiste même dans un nouveau dossier Dropbox contenant les mêmes fichiers. Tout indique que Dropbox interfère avec la génération des miniatures dans l’Explorateur Windows depuis cette version. Pouvez-vous me confirmer si ce comportement est connu, et s’il existe une solution ou une mise à jour corrective à venir ? Merci d’avance pour votre aide,The workspace on the web is too small. How can I make the top banners smaller?
Device Dell Inspiron Operating System/Browser (if using the web) Windows 11 Chrome Version 142.0.7444.59 (Official Build) (64-bit) Question or Issue How can I make the workspace on Dropbox website bigger and/or remove or minimize the increasingly bigger banners info at the top. I'd like to be able to see more than one row of photos at a time in Grid View. Thank you!
