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Can we get the blue-folder thumbnails back?
I am bringing back this issue since Dropbox closed my priginal post one from 2 years ago (even though it was still getting comments and replies)..... Dropbox, please allow users to choose the plain blue folders for folder thumbnails. The photo-collage folder thumbnails are distracting and randomly irrelevant to folder content. Thank you!
The filenames of a folder that another user shared with me appear truncated.
When I go to a folder that some one shares with me it gives me a list where the file names are cut off. I end up having to either download the whole thing or look through files one by one to tell if it's a certain file extension or another. There is enough room on the page where the full file name should be able to display or I should be able to resize the columns to show the file name. It seems unnecessarily formatted in a way that causes me regular confusion and frustration.
Comments on the website are covered by the menu pop-up.
I have received some comments from a consultant on a pdf set of plans from a consultant. When I go to click on the comment to read it, the three dots for options, the tick to mark the thread as resolved and the emoji reaction all obscure the right hand side of the text so the comment can not be read. I would suggest moving these three options up so that each comment can be read in full. Current hack is to click on the comment to get the gist of it and then go back out to find it so you can read it in full.
Downloading large files from the Dropbox site fails
I am trying to download a combination of files and each time I try to download it, it shows as "stopped" no matter what I do. I saw that this is an issue from the community with DB and I am not sure how to fix it. The file size is approximately 100GB. I hope that someone from support can help me. I do not believe it is on my end, like a network/internet issue as I have a business account with Comcast and my download speeds are adequate for this type of task. I've tried to use Brave, FF, Chrome and Safari. Each time, it either shows that the download as "stopped" or I am able to download the file but it is empty, or at 0. So what's the magic trick you need to do to download documents from DropBox? Thanks in advance for your help. Erin
Corrupted MP4 files when downloading via Dropbox links on MacOS.
Hello, I’ve been facing a persistent and frustrating issue when downloading single files via Dropbox links. Here’s the problem: Whenever I download a single file, it always ends up corrupted. I can’t open the file with QuickTime or VLC, and I can’t even import it into Premiere Pro for editing. The file downloads completely without any errors, but once downloaded, it’s unusable. As a workaround, I’ve found that downloading the entire folder as a .ZIP file prevents corruption. However, this is not practical for me—I often only need to download a single file from the folder, and I want it to work without issues. Sent images below of the problems. Some additional details: I use Dropbox exclusively through a web browser (not the app). I don’t have any paid subscription. I primarily use Dropbox because my clients share videos with me through this platform. Aside from the corruption issue, I’ve also noticed that Dropbox download speeds are incredibly slow for me, which makes the situation even more frustrating. And NO, i dont want to use the Dropbox APP. But if its the only way yo get it to fix, i can try it. I really need to understand why these single-file downloads are always corrupted and find a solution to this problem. Any help or guidance would be greatly appreciated! Thank you.
My photos are not importing to Dropbox in order. There is no way to sort them by date created.
I am not storing photos on my computer so I'm only using your website to upload photos from my phone. I imported over 6000 photos last night and they are completely random, no order whatsoever! I want to see them in order of date created, oldest first.
Can't download my files - missing the "..." (ellipsis) button
I have an old Dropbox account. I got email that my storage was over the limit and I need to upgrade my account. When I login to the account I see a banner that says: Review asap: Your Dropbox is full and has stopped syncing. Upgrade for up to 3 TB (3,000 GB) of space. My account is 3gb and I have about 9gb of files. I want to download and delete all the files and maybe move them to a free Google Drive. I see no ... menu. No option to bulk download. I can select one file at a time and there is a download option but there is no option to download everything or ever a folder. I googled and saw there should be a ... menu on top. There is none. Only a button to upgrade where the ... should be. Please help.
