Android Dropbox Mobile App Not Showing File Download Progress Bars.

[Jipy]

I've tried about every possible fix from deleting the app to clearing storage and cache. This only started happening recently maybe within the month.

This happens when downloading a file or clicking "Make Available Online"

Any help or tips would be appreciated.

[Jay]

Hi @Jipy, thanks for bringing this to our attention.

Could you clarify why this is related to the Discord mobile app?

This will help me to assist further!

[Jipy]

Because that is where I'm encountering the issue. 

Edit: OH MY GOSH.. My phone autocorrected Dropbox to the word Discord

[Jay]

Thanks for the info, if you're not on a Dropbox Basic plan with more than 3 devices connected, could you try uninstalling the app, rebooting the device, and re-installing it to see if this helps?

[Jipy]

This suggested solution did not work.

[Megan]

Hey @Jipy, other than the progress bar, does the action complete without any issues? 

Also, would you mind clarifying the version of the OS you're using, along with the Dropbox app version? 

[Jipy]

This bug happens on the Android app, newest version available on the play store.

[Jipy]

And yes. The action still completes

[Jipy]

Also, I believe this bug started in Android app Update Febuary 27th 2024. Version 366.2.2

[Nancy]

Hi from me too, @Jipy! Hope it’s OK to jump in. 

I tested this on my end, as well; from what I can see, when making files available offline, there’s a small blue syncing icon showing that the file’s becoming offline, before the icon turns into a small green checkmark. 

Other than that, there’s no progress bar when exporting files indeed; however, do you get a notification at the end letting you know that the file has been successfully exported?