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Apple Silicon (M1) Desktop Sync Compatibility

Re: Apple Silicon (M1) Desktop Sync Compatibility

pcbland
New member | Level 2

Drop Box...there are way too many options for users out there these days for you to ignore this simple request from paying customers. Please update and get with the times. I will be exploring my other options but with hopes that the native app for the M1 chip is released. 

 

Re: Apple Silicon (M1) Desktop Sync Compatibility

Jonozo
New member | Level 2

I’ve moved over to iCloud and Google Drive.  Much better than Dropbox anyway.  Very disappointing.

Re: Apple Silicon (M1) Desktop Sync Compatibility

Ian D.6
New member | Level 2

Lori I don't wish to come off as passive-aggressive, but… you do understand what is being requested here…?

 

I mean, ultimately, the question here is, does Dropbox support the Mac?

The current inaction means, quite unequivocally, no.

Re: Apple Silicon (M1) Desktop Sync Compatibility

Christopher D.10
Helpful | Level 5

Actually the votes are BS...they have yet to implement the most requested feature ...Ignore folder (without selective sync)...has been on the forum since 2014!

 

I posted in this thread about a month ago...it was not a hollow threat that my company would switch off of Dropbox.  Because they have not even hinted at supporting Apple Silicon natively anytime soon, my company is moving off of them very soon.  OneDrive is not an option because of the Microsoft's stupid folder/file naming restrictions (we are not going to rename/reorg a ton of files so Microsoft can index them in Sharepoint).  We have been using Box for the past month as an alternative (they have been very helpful in guiding us away from Dropbox).  We will miss Smart Sync, but the overall cost is about the same if not less (for more enterprise features) and the native Apple Silicon support is now pretty solid.  Even our Windows users are looking forward to this switch because Dropbox on Windows is a resource hog as well.

Re: Apple Silicon (M1) Desktop Sync Compatibility

jtjdt
New member | Level 2

Just switch to Box. They have fully supported M1 for months now.

Re: Apple Silicon (M1) Desktop Sync Compatibility

T_H_E_R_O_V_E_R
Explorer | Level 4

I’ve been a premium user from the beginning Dropbox, please pay attention to this matter, my new M1 Mac is on the way! 

Re: Apple Silicon (M1) Desktop Sync Compatibility

FrenchStuart
New member | Level 2

I just was talking to someone yesterday how I prefer Dropbox to other cloud storage providers because y’all have had the syncing down pat. It’s disappointing to now see this be given relatively low priority given this is a future already in motion. 

Re: Apple Silicon (M1) Desktop Sync Compatibility

Allen F.
New member | Level 2

Our entire company's Dropbox annual plan is coming up for renewal, and without native M chip support, we are planning to cancel and migrate to Google Drive. We don't want to switch to Google Drive, but if Dropbox won't support Mac users, we have no choice.

Re: Apple Silicon (M1) Desktop Sync Compatibility

Martin A.20
Explorer | Level 4

Hundreds of upvotes over the last four months.

Dozens of angry comments from frustrated paying customers.

Every major competitor already has or is getting ready to release an Apple Silicon native app...

 

And all we get from you is two condescending answers that tell us nothing besides the fact that you don't give a **bleep** about us?

 

Absolutely shocking and appalling treatment of customers, Dropbox!

Re: Apple Silicon (M1) Desktop Sync Compatibility

AnybodyM2
Helpful | Level 6

Not offering M1 support is the right thing to do! After all, 15 years after 64bit became standard in the Intel/AMD world, Dropbox still refuses to offer a 64bit client for Windows in 2021. With the official decision to just not invest in the platform, why should the decision be different for the minority of mac users?

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