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Application has failed to start because its side-by-side configuration is incorrect.

Application has failed to start because its side-by-side configuration is incorrect.

RDoerrer
New member | Level 2

My dropbox on Win 10 stopped working with the above mentioned message. I tried to do complete offline reinstall but the installer told me that it could not start. I then removed all DropBox Folders on my computer (Except for the dropbox content) and just the same happens.

 

Anyone has any idea how to proceed?

 

Thanks

3 Replies 3

Re: Application has failed to start because its side-by-side configuration is incorrect.

Hannah
Dropboxer
Hi @RDoerrer, welcome aboard our Community!

Let's see what we can do about this.

It sounds like a Windows error message, but can you please send me a screenshot of it, so we can see where it's coming from? 

Thanks!

Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Re: Application has failed to start because its side-by-side configuration is incorrect.

bastiaandenennie
New member | Level 2

i have the same problem,

is there a way to fix this?

 

Re: Application has failed to start because its side-by-side configuration is incorrect.

Walter
Dropboxer

Hi @bastiaandenennie - sorry to hear you're also having issues with this.

 

Could you please let us know your computer's exact OS and also send us a screenshot of the error you're getting? 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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    Walter Dropboxer
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    bastiaandenennie New member | Level 2
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