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Can't connect dropbox desktop version

Can't connect dropbox desktop version

Jackykk
New member | Level 2

I have reinstall the dropbox as it’s can’t connect to internet suddenly.
After I uninstall and install again, it keeps displaying no internet connect.
But I have connect to internet, everything is running fine except Dropbox.
What I should do?
I am looking forward to hearing from you.
Thank you.

1 Accepted Solution

Accepted Solutions

Re: Can't connect dropbox desktop version

Rich
Super User II

@Jackykk wrote:

I have reinstall the dropbox as it’s can’t connect to internet suddenly.
After I uninstall and install again, it keeps displaying no internet connect.


Something on your computer or network is blocking Dropbox. Temporarily disable any antivirus or firewall you have running and see if Dropbox will connect.

View solution in original post

2 Replies 2

Re: Can't connect dropbox desktop version

Rich
Super User II

@Jackykk wrote:

I have reinstall the dropbox as it’s can’t connect to internet suddenly.
After I uninstall and install again, it keeps displaying no internet connect.


Something on your computer or network is blocking Dropbox. Temporarily disable any antivirus or firewall you have running and see if Dropbox will connect.

Re: Can't connect dropbox desktop version

Jackykk
New member | Level 2

Hello Rich,

You are correct, after I check the antivirus, the dropbox blocked by the antivirus.

I will contact to antivirus CS ask for how to unblock it.

Thank you so much for your comment, really helpful.

Thank you again, Good-day!

Jacky

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Top contributors to this post

  • User avatar
    Jackykk New member | Level 2
  • User avatar
    Rich Super User II
What do Dropbox user levels mean?
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