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sepide's avatar
sepide
New member | Level 2
3 years ago
Solved

Cannot log in to Dropbox anymore

Hi there,

 

Since migrating to a new Mac (via Time Machine) I can no longer log in to Dropbox in the Mac app. I put my username and password, then type in the code sent to me by email, and it fails without giving any meaningful error code. I've tried this multiple times, and the result is the same. Basically, I can't use Dropbox anymore until this is solved.

account access
desktop
Error Messages
Mac
Setting up the apps
  • Nancy's avatar
    Nancy
    3 years ago

    Hi sepide, and thanks for posting here today. 

     

    Have you, by any chance, tried to reinstall the Dropbox app on your device? If yes, does that seem to make any difference?

     

    Let me know, and we’ll take it from there.

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