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sgclark's avatar
sgclark
Helpful | Level 6
4 years ago
Solved

Dropbox Desktop App Keeps On Closing

Hi.   I have a 2015 iMac.  It is running Big Sur v 11.4.  I have the Dropbox Desktop app v 125.3.3463 installed on this machine.   For some reason, the Dropbox Desktop Sync app will not stay open...
desktop
Error Messages
Mac
Setting up the apps
sync
  • sgclark's avatar
    sgclark
    4 years ago

    Hi All,

     

    Thank you all for your help on this item.  I have solved it.  The issue was a 'permissions' issue related to my iMac/computer.  I basically just dis-associated my iMac from my account and restarted the Dropbox app and it worked fine.  So we're all set!  Thanks again!

     

    Stephen

sgclark's avatar
sgclark
Helpful | Level 6
4 years ago

Hi All,

 

Thank you all for your help on this item.  I have solved it.  The issue was a 'permissions' issue related to my iMac/computer.  I basically just dis-associated my iMac from my account and restarted the Dropbox app and it worked fine.  So we're all set!  Thanks again!

 

Stephen

themichaelbusch's avatar
themichaelbusch
New member | Level 2
4 years ago

Can you please explain this a little more? It's driving me crazy it'll open for a few seconds then disappear again. Did you re-associate it with your mac once it worked properly? I don't want to lose the syncing from my computer. Thanks.

  • sgclark's avatar
    sgclark
    Helpful | Level 6
    4 years ago
    Yes. I went on to my account on Dropbox.com. I then went into preferences and deleted my iMac from my devices. I then went to my iMac desktop and reinstalled the Dropbox iMac desktop app. Logged in and everything synced.

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