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Dropbox Finder integration no longer showing - macOS Big Sur 11.1

Re: Dropbox Finder integration no longer showing - macOS Big Sur 11.1

Walter
Dropboxer
Hi all; thanks for your reports!

For everyone who's still affected by this, may we reach out via email to investigate further?

Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: Dropbox Finder integration no longer showing - macOS Big Sur 11.1

kk_pa
Helpful | Level 5

@Walter Fine by me to reach out via email. Are you able to see my email behind-the-scenes or do you want me to post it here?

Re: Dropbox Finder integration no longer showing - macOS Big Sur 11.1

Walter
Dropboxer
No need for that @kk_pa.

I just sent you an email so that we can have a further look into this.

At your convenience, please take a look at your inbox and we'll take it from there. 

Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: finder integration disappearing

Mjmackowski
Helpful | Level 5

Ok to contact me. I found this fix and it worked for me.

 

1. Go dropbox folder in your finder

2. right click

3. go to "quick actions" (under tags) and click on submenu "customize"

4. a window "extensions" will open.

5. On left index go to "Finder extensions"

6. Deactivate and re-activate "Dropbox Finder Extension"

Re: Dropbox Finder integration no longer showing - macOS Big Sur 11.1

RCH1708
New member | Level 2

Sure. Happy to provide more info, if I can.

Re: finder integration disappearing

Markusjo
New member | Level 2

Sure, would be happy to receive some help with this.

Re: Dropbox Finder integration no longer showing - macOS Big Sur 11.1

tysonperry
Explorer | Level 3

Feel free to reach out to me by email, too, if you'd like.  One comment: the integration has been on for me since yesterday (with the computer sleeping multiple times since then).  I installed the new DropBox app and also changed my DropBox settings to open Finder as a default for DropBox rather than the app.  So far, so good...

Dropbox Finder integration no longer showing - macOS Big Sur 11.1

Sanki
Explorer | Level 3

I use Dropbox on a daily within my work - and every day for two weeks the Dropbox integration disappears from time to time over the day. The only solution seems to restart my whole computer, but I can't do that all the time. I've tried to search on the community for answers and tried to install newer versions of dropbox to see if the bug disappears - but no. 

 

However, my files and maps seem to be in sync but the integration in Finder doesn't show up.

 

How can I solve this?

 

Skärmavbild 2021-02-17 kl. 11.42.02.png

Skärmavbild 2021-02-17 kl. 11.42.20.png

Re: finder integration disappearing

Jay
Dropboxer
I've sent messages to you @FesT, @Mjmackowski, @Markusjo, please could you reply to them as soon as possible to investigate this further. Thanks!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: Dropbox Finder integration no longer showing - macOS Big Sur 11.1

Walter
Dropboxer
Hey there @RCH1708 & @tysonperry & @Sanki; thanks for the reports!

I've just sent an email to all of you in order to investigate this further. At your convenience, please take a look at your inbox and we'll take it from there.

Thanks for your cooperation and patience thus far!

Walter
Community Moderator @ Dropbox
dropbox.com/support


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