We Want to Hear From You! What Do You Want to See on the Community? Tell us here!

Forum Discussion

Andreas_HH's avatar
Andreas_HH
Explorer | Level 4
7 years ago

Dropbox Icons on EXPLORER files and folders missing but visible in Open and Save As Dialog Boxes

The Dropbox icons are gone when I use the Windows 10 explorer including the . I tried everything I could find in the web to fix it without success. It took me 2 days now.

I noticed: In the Windows 10 explorer, no Dropbox icons are shown and no Dropbox context menu entries are shown ( Dropbox share..., copy Dropbbox Link, show on Dropbox)

But in most Open and Save As Dialog Boxes - like Word OpenDialog - all icons are visible, all context menu entries are shown. E.g. the Open Dialog of NOTEPAD doesn't show icons and menus.

I reeinstalled several times, ranked the overlay identifiers, moved der Dropbox folder. Now I have no idea what else I could try. May be you.

Thanks Andreas

 

20 Replies

Replies have been turned off for this discussion

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!