Dropbox Move to new PC

jonharp165 · ‎06-12-2021

I have a new PC. It gave me the option to move files and desktop to new PC using dropbox.com/move

It wasn't clear quite how it worked and now it is saying that the account is different from before (but isn't) and switch account does nothing.

I have tried uninstalling and reinstalling on both PCs but am running into the same issue that it says the accounts are not the same.

Any suggestions?

Walter · ‎06-13-2021

Hey there @jonharp165, thanks for using Dropbox and welcome aboard!

I'm assuming that you used these steps to do this - correct me if I'm wrong please.

Just to make sure we're on the same page, could you send me a screenshot of the exact error you're getting?

Thanks a bunch!

Walter
Community Moderator @ Dropbox
dropbox.com/support

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AnneFrance90

no suggestions

Mark

@AnneFrance90 there has been suggestions made. If its not helped we at least need to know why 🙂

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Dropbox Move to new PC

Dropbox Move to new PC

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