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Dropbox app not working when deep inspection is enable on fortigate firewalls.

Dropbox app not working when deep inspection is enable on fortigate firewalls.

wendellpro1
New member | Level 2

Hi,

 

I´m testing the dropbox app behind fortigate firewall and I enabled deep inspection, however, that does not work, I´m not able to see the login screen. Is there a setting that I may run on the dropbox app, or what is the recommendation regarding ssl inspection in firewalls. Because, fortigate firewall is exempting to be inspected *.dropbox.com .

 

Thank you!

2 Replies 2

Jay
Dropbox Staff

Hi @wendellpro1, thanks for bringing this to our attention.

 

There are a lot of other domains which need to be whitelisted in order for the Dropbox site and desktop app to work. 

 

Could you try adding those and let me know how it goes?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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wendellpro1
New member | Level 2

I will try, thank you

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