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Dropbox asking if i want to backup external drive?

Dropbox asking if i want to backup external drive?

Doug F.7
Explorer | Level 4

Saw a Dropbox notification just now asking if i want to sync one of my external drives to dropbox. I use backblaze for my external drives and don’t want them backed up on dropbox (they are gigantic).

Anyone know what Dropbox settings I should look at that would be causing this?

Thanks!

14 Replies 14

Re: Dropbox asking if i want to backup external drive?

Doug F.7
Explorer | Level 4

Here's the Dropbox notification - Screen Shot 2021-06-12 at 12.00.50 PM.png

Re: Dropbox asking if i want to backup external drive?

Megan
Dropboxer
Hey @Doug F.7, I hope you're doing well! 

It seems this is a beta product, which means our team is still working on it. 

You should be able to find the backups under your app's preferences

Click the Backups tab and you should see the settings related to this there, right?  

If you don't want to set-up the new feature, you should click on 'Don't ask me again' and then 'Not now'.

Megan
Community Moderator @ Dropbox
dropbox.com/support


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Re: Dropbox asking if i want to backup external drive?

chuckleamon
New member | Level 2

I am having this "problem" as well.  I'll NEVER backup an external drive to my dropbox. My external drives are my backups!  Why would I want to backup my backups?  Stupid idea. 

I have checked "Don't ask again", and clicked "Not Now", BUT every time I connect a different external drive it asks me again.  I just want to turn this feature off FOREVER.

If this is a "beta" product, I'd like to be asked if I want to participate in your beta testing rather than having is shoved down my throat.

 

Re: Dropbox asking if i want to backup external drive?

Rich
Super User II

@chuckleamon wrote:

Why would I want to backup my backups?  Stupid idea.


Not everyone uses their external drives for backups. Many use them as their primary storage, and having backups of those drives is actually very smart.

 


I have checked "Don't ask again", and clicked "Not Now", BUT every time I connect a different external drive it asks me again.  I just want to turn this feature off FOREVER.

Then turn it off in Dropbox Preferences.

 

3b8dfdf2de5c8dadb64663c5b32b9e35.png

 

 


I'd like to be asked if I want to participate in your beta testing rather than having is shoved down my throat.


I don't know if this is still considered a feature in beta, but you control your own beta inclusion. It's a setting in your account called Early releases.

Re: Dropbox asking if i want to backup external drive?

chuckleamon
New member | Level 2

Thanks for the reply,  I saw that setting, but it wasn't clear if "hiding the notifications" meant that it would just go ahead to perform the backup without telling, or that it was disabling that feature.

 

Also, I have the setting disabled to be included in Early Releases.  So, why did I get this feature (it was called beta by another person (Lori) in this thread).

 

Yes I know, people use their external drives as primary storage, as do I.  BUT I have around 24 TB in total, and at least 75% of that is backups.  

Re: Dropbox asking if i want to backup external drive?

Rich
Super User II

@chuckleamon wrote:

Also, I have the setting disabled to be included in Early Releases.  So, why did I get this feature (it was called beta by another person (Lori) in this thread).


What version of the Dropbox app are you running? If the middle digit is a 3, as in 127.3.4263, then you're on a beta release. Once you install a beta you'll remain on the beta channel until you uninstall and reinstall a stable release (and ensure the early releases option is off). If the middle digit is a 4, then you're on a stable release and the backup feature is not (or no longer) a beta.

Re: Dropbox asking if i want to backup external drive?

chuckleamon
New member | Level 2

My version is 126.4.4618.  What is the latest stable version (for mac)?

Re: Dropbox asking if i want to backup external drive?

Taleya
New member | Level 2

I'll agree that "Hide notifications" is very weasel worded and I do not trust it. I don't want to hide notifications, I want to disable it entirely. I do not want dropbox looking at anything but the folder it's defined as - and we should be able to set that hard limit in the settings.

 

Re: Dropbox asking if i want to backup external drive?

PaulC2
Explorer | Level 4

This feature is no longer labelled as 'beta', but Dropbox continually asks me to backup USB keys

Even ticking 'Don't ask me again' does nothing, it will prompt me everytime

 

It's in Dropboxs interests to get you into backing up devices, so I'm quite sure they know the 'don't ask me again' feature does not work properly.

Personally I'm just so tired of companies where the support team tells you one thing, yet it's in complete contrast to how the software actually behaves.

 

Lets just say it like it is.

It's not confusion or miscommunciation, it's just straight up deceit for commercial interests.

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