LATEST DROPBOX UPDATE FOR MACOS - Ventura 13.1

[aldee]

Thanx Paul for the quick response!

I have never had and am not planning to have any files "online only", so your response is good news. I just hope you are right!? 🤔 😁

Are you sure there are no other reasons one has to update for?

I also wonder how far Dropbox will stay backward compatible?

I looked but could not find a help file with details about this update.

[PaulHarder2]

No, there are always other reasons to update. At the top of the list is the ever present possibility that an available update will close a security hole that, if left unfixed, would open you up to unauthorized access from unidentified bad actors.  Would you like to let your Mac be invaded by corrupted files or -- even worse -- files that, when you next open them will activate malware that will wipe your hard disk?  It is NEVER a good idea to put off updating any software.

[KOA1]

I am getting the same message ,  "Dropbox for macOS is now ready".  I've pasted in this Mac menubar message below.   I tried several things such as: rebooting / restarting my Mac, and exiting /  closing Dropbox .   I do not want to install a new version of Dropbox, which in my case would be a beta version.  I've noticed that many others have this problem for quite a long time .  How can this message be removed.    Thanks

[KOA1]

Yes I have the same problem , I cant get rid of "Dropbox for macOs is ready" . see screen shot below.  is there a fix?

[PaulHarder2]

A week ago, JayV wrote, "Hi @PaulHarder2, could you try installing the latest stable version and let us know how it goes?"

I did that and it didn't immediately solve the problem.  But do that. Then search this board for PaulHarder2 and you'll probably be able to find the subsequent sequence of messages that showed me the way to fix the problem.  I'm sorry I don't have the details -- I was assuming that this board would be easily navigable via a system of branching threads, like so many others. But, if it is, I haven't yet found the key to doing that.  Your best bet is to simply search for me and maybe get the answer. It is certainly fixed on my machine.

[sixstringbuzz]

Today, I got the notification on my Mac Dropbox app (Mac OS 13.2) that "Dropbox for macOS is now ready" with a Get Started link to update Dropbox. Clicking on that link took me to the update dialog that told me about the new app, with the new file location, etc. Going through all the update steps seemed to update the app and I had to sign in again, but no movement of files have taken place. My Dropbox files are still in User > Dropbox, not in the Cloud Storage folder (which doesn't even exist). I tried the update a few times with the same behavior each time. My Mac Dropbox app is on 166.4.2920, and I still have the notification to update. 

It seems as if the download of the newest version is not happening. Anyone else experience this or know how to force the update to the newest version? What am I missing? 

[Walter]

Hi @sixstringbuzz, sorry to hear you're having issues with this.

Can you please clarify if you've given Dropbox full disk access as outlined here?

Also, did you reboot your computer since you first noticed this at all?

Let me know and we'll take it from there.

[sixstringbuzz]

Hello Walter,

Thank you for the reply. I confirmed that Dropbox did already have Full Disk Access. There is no Dropbox item in my Accessibility settings, however. On my OS 13.2 Accessibility settings, I have sections for Vision, Hearing, Motor and General, and none have Dropbox as an item under them. 

After confirming these settings, I restarted my machine and clicked through the upgrade process again, initiated by the banner notification in my Dropbox App, and that worked! The Dropbox folder has moved to Cloud Storage and everything appears to be in the new Dropbox configuration. 

Thank you for your help!

[Walter]

Glad to see it's sorted now and thanks for keeping me in the loop too @sixstringbuzz

See you around the Community and take care!

[mvollebregt]

This problem suddenly popped up for me as well this week. I tried restarting dropbox, restarting my MacBook and reinstalling Dropbox completely. Problem persists. Could you please help me fix this?