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Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

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Re: Persistent alert for update

Re: Persistent alert for update

CiaoPunto
New member | Level 2

Hi Nancy, I have the same problem...can you please help fix it?

Re: Persistent alert for update

leonchu886
Explorer | Level 3

Having exact the same issue. On M1 Pro MacBook Pro 14 with macOS 13.2

Re: Persistent alert for update

Walter
Dropboxer

Hey @CiaoPunto & @leonchu886, sorry to hear you're having issues with this.

 

Can you please confirm that you've granted Dropbox full disk access as outlined here and that you've already rebooted your computer?


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: Persistent alert for update

leonchu886
Explorer | Level 3

Hi Walter,

 

Yes, I've turned on Full Disk Access and reboot. Still keeps coming back. 
What does it need Full Disk Access btw?

 

Leon

Re: Persistent alert for update

Megan
Dropboxer

Hi @leonchu886, could I send you a ticket, in order for us to have a closer look into this? 


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
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Re: Persistent alert for update

leonchu886
Explorer | Level 3

Sure. Would be happy to learn what went wrong. 

Re: Dropbox for MacOS is now ready

mvollebregt
New member | Level 2

This problem suddenly popped up for me as well this week. I tried restarting dropbox, restarting my MacBook and reinstalling Dropbox completely. Problem persists. Could you please help me fix this?

Re: Dropbox for MacOS is now ready

David F.61
Helpful | Level 7

Yeah, mine has not gone away. Weird that they don't seem to be attempting to address it. Not the biggest problem, but not crazy about seeing a warning there all the time and that message.

Re: Dropbox for MacOS is now ready

David F.61
Helpful | Level 7

I'm not finding any solution by looking up @PaulHarder2. Finding it just takes me back here.

Re: Dropbox for MacOS is now ready

ajay_dewan
Explorer | Level 3

Further to this i see the usual Green ticks vanishes and so does the Blue sync buttons vanishes in the new setup

Whenever a file is updated in the folder i see a cloud icon on the folder only when i click the cloud icon vanishes indicating the folder is updated. Does this mean that auto sync has stopped in drop box?

Need more support?