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Grokitas's avatar
Grokitas
Explorer | Level 3
3 years ago

Dropbox for MacOS is now ready

I've got Dropbox installed on an M1 MacBook. After upgrading to Ventura 13.0 it brings up a notification. If I click on "Get started" and go through all the steps in the process it appears to work, b...
desktop
Install
Mac
Notifications
CiaoPunto's avatar
CiaoPunto
New member | Level 2
3 years ago

Hi Nancy, I have the same problem...can you please help fix it?

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey CiaoPunto & leonchu886, sorry to hear you're having issues with this.

 

Can you please confirm that you've granted Dropbox full disk access as outlined here and that you've already rebooted your computer?

  • leonchu886's avatar
    leonchu886
    Explorer | Level 3
    3 years ago

    Hi Walter,

     

    Yes, I've turned on Full Disk Access and reboot. Still keeps coming back. 
    What does it need Full Disk Access btw?

     

    Leon

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi leonchu886, could I send you a ticket, in order for us to have a closer look into this? 

  • leonchu886's avatar
    leonchu886
    Explorer | Level 3
    3 years ago

    Sure. Would be happy to learn what went wrong. 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey leonchu886, I just sent you an email, so we'll continue from there.

     

    Thanks!

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